Data center Field Operations Technician

Datacenter Field Operations Technician

Job Type: Contract
Location: New Albany, OH
Work Arrangement: Onsite
Schedule: 24 7 coverage; 8-hour shifts, 5 days on / 2 days off

Job Overview

We are seeking hands-on Datacenter Field Operations Technicians to support a major hyperscale data-center campus in New Albany, Ohio. This is a physical-layer troubleshooting, break/fix, rack deployment, and maintenance role supporting large-scale data-center and AI infrastructure.

Key Responsibilities

• Perform rack receiving, rack/stack, cabling, energization, turn-up, relocation, and decommissioning activities.
• Install and dress copper and fiber cabling, including Cat6A, OM4, OS2, and MPO/MTP.
• Perform circuit QA/QC, loopback testing, fiber continuity testing, OTDR, power-meter, and VFL testing.
• Diagnose and repair Layer 1 connectivity issues involving fiber breaks, light levels, connectors, cables, and optics.
• Install and replace switches, line cards, transceivers, optics, and other network hardware following ESD procedures.
• Perform preventive maintenance, fiber cleaning, cable dressing, and power QA support.
• Manage tickets, document failures and as-built information, and coordinate hardware RMA activities.
• Collaborate with provisioning technicians, engineering, facilities, site project teams, and supply-chain partners.
• Follow all required safety, PPE, ESD, and Lock-Out/Tag-Out (LOTO) procedures.

Required Qualifications

• 2 5 years of experience in data-center cabling, network hardware installation, telecommunications, or a related field.
• Hands-on experience with copper and fiber optic installation, termination, cleaning, inspection, and testing.
• Experience with large-scale rack deployment projects and enterprise or hyperscale data-center environments.
• Strong physical-layer troubleshooting and network hardware break/fix experience.
• Familiarity with ticketing, asset management, and workflow systems.
• Ability to lift 50+ lbs repeatedly, stand/walk for extended periods, and work at heights, in confined spaces, and in warm data-hall environments.

Preferred Qualifications

• BICSI Installer/Technician certification or equivalent.
• OSHA 10/30 certification.
• Hyperscale or campus-scale data-center experience.
• Experience with AALC/liquid-cooled rack systems.
• Familiarity with DCIM platforms, barcode scanning, and asset management workflows.
• Background in telecom carrier operations or large enterprise network repair.

Schedule & Work Model

• Onsite: New Albany, Ohio; remote work is not available.
• Coverage: 24 7 across three 8-hour shifts: Day (7:00 AM 3:00 PM), Swing (3:00 PM 11:00 PM), or Graveyard (11:00 PM 7:00 AM ET).
• Work Pattern: 5 days on / 2 days off; approximately 40 hours per week.
• Shift Differentials: Apply to Swing and Graveyard shifts per company policy.
• On-Call: Rotating emergency response support may be required outside scheduled hours.

How to Apply

If you have hands-on experience with data-center cabling, fiber optics, network hardware, and physical-layer troubleshooting, we encourage you to apply for this Datacenter Field Operations Technician contract opportunity in New Albany, OH.