Data Center Field Operations Technician

• Data Center / Fiber Optic / Structured Cabling Technician

• Telecom / Network Deployment / Network Infrastructure Technician

Core Qualifications:

• Hands-on experience in fiber optics, structured cabling (including Cat6A), rack and stack, testing, and break-fix support.

• Proficiency with testing tools (OTDR, power meters, cable testers) and physical network troubleshooting (Layer 1).

• Experience using ticketing systems.

Key Responsibilities:

1. Equipment Installation & Deployment: Install server racks and network equipment; connect switches; manage, label, and route fiber optic and copper cabling; support rack moves, upgrades, and decommissioning.

2. Network Testing: Test newly installed fiber and network circuits using OTDR and power meters to verify quality and signal strength.

3. Troubleshooting & Repair: Diagnose connectivity issues, replace faulty hardware (cables, optics, switches), and respond to critical outages.

4. Maintenance: Perform preventive maintenance, clean fiber optic connectors, inspect routing, and support new build-outs.

5. Safety & Compliance: Follow data center safety procedures, use required PPE/ESD protection, and adhere to lockout/tagout protocols.

6. Collaboration: Work with engineering, facility, and supply chain teams; maintain ticket updates and provide clear shift handovers.

Preferred Skills & Certifications:

• Experience with liquid-cooled data center racks, barcode scanning, asset tracking, and large hyperscale data centers.

• BICSI Installer or Technician certification.

• OSHA 10 or OSHA 30 certification.

Physical Requirements:

• Ability to lift 50+ lbs regularly, stand/walk for extended periods, work on ladders/lifts, and handle small components in warm data center environments.