Data Center Inventory & Asset Technician

ABOUT THE ROLE

Join our Data Center Asset Management team as the logistical backbone of infrastructure operations. You will manage the physical asset lifecycle at our Johor Bahru, Johor data center location - from receiving and inspecting equipment through deployment, repair, redeployment and secure retirement - keeping physical stock aligned with DCIM/CMDB records. Shift-based coverage may be required to support hardware deliveries and operational activity.

KEY RESPONSIBILITIES

• Manage loading dock operations: receive, inspect, unbox and palletize servers, GPUs, network devices and components, and record assets before deployment.

• Maintain critical spares inventory, including drives, DIMMs, PSUs, SFPs, fiber jumpers and cables; monitor par levels and flag reorder needs.

• Initiate and track vendor RMAs, coordinate on-site repairs and make effective use of maintenance contracts.

• Keep DCIM/CMDB and asset records current as equipment moves through receiving, Ready for Use, deployment, redeployment and retirement.

• Conduct physical audits and cycle counts in the inventory cage and on the data center floor; reconcile physical stock with system records.

• Maintain chain-of-custody records and manage secure handling, data destruction and disposal of decommissioned or data-bearing hardware in line with internal and regulatory standards.

• Coordinate vendor and third-party technician visits, and verify that replacement parts are correctly logged before sign-off.

• Support data center operations engineers during installs, decommissions and hardware relocations; document and share asset-handling best practices.

WHAT YOU WILL BRING

• Diploma or degree in Information Technology, Supply Chain, Business, Engineering or a related field.

• Understanding of server and IT hardware components and basic data center operations.

• Strong organization and attention to detail, with comfort working with structured inventory data.

• Teamwork, communication and a customer-focused approach.

• Ability to work in a data center and shift-based environment and lift up to 20 kg.

PREFERRED EXPERIENCE AND SKILLS

• 1-3 years of experience in inventory management, logistics, warehouse operations or a data center environment.

• Experience with DCIM or asset/inventory tools such as NetBox, Device42 or Nlyte, or enterprise systems such as SAP or ServiceNow Asset Management.

• Experience managing hardware replacement workflows through vendor support portals such as Dell TechDirect or HPE Support Center.

• Exposure to GPU infrastructure, HPC clusters or AI/ML compute environments.

• Ability to operate a pallet jack and other warehouse equipment safely.

• Spoken and written Mandarin Chinese is highly preferred for communication with regional stakeholders and vendors.