Data Center Network Operations Engineer

We are looking for a Data Center Network Operations Engineer to support the monitoring and day-to-day operations of a client's data center network. This role is ideal for network professional who enjoys troubleshooting, working in a fast-paced environment, and ensuring network services remain stable and available around the clock.

You will be responsible for monitoring network infrastructure, responding to alarms and incidents, coordinating break-fix activities, and escalating complex issues to Tier-2 engineers when required.

Responsibilities

• Perform 24/7/365 network monitoring and operations on the client's data center infrastructure as part of a rotating shift team.
• Monitor network systems and respond promptly to network alarms, incidents, and faults, ensuring issues are followed through to resolution.
• Troubleshoot network issues and escalate complex or higher-level incidents to Tier-2 network engineers when necessary.
• Coordinate and follow up on network break-fix activities, including switch replacements, link repairs, and dark fiber restoration.
• Work closely with data center technicians to coordinate physical network activities and provide clear instructions remotely.
• Carry out basic network maintenance and operational tasks to support network stability and availability.
• Maintain accurate records of daily monitoring activities, incidents, troubleshooting efforts, and operational work.
• Prepare and share regular operational reports and updates with the wider network operations team.

Requirements

• At least 2 years of experience in data center network monitoring, network operations, or a similar environment.
• Good understanding of TCP/IP networking and routing protocols such as OSPF and BGP.
• Strong troubleshooting and problem-solving skills with the ability to respond effectively to network incidents.
• Experience with Linux and network troubleshooting will be an advantage.
• CCNA, JNCIA, or other relevant networking certifications are preferred.
• Responsible, detail-oriented, and able to work effectively in a structured operations environment.
• Good communication and coordination skills, particularly when working with remote technical teams.
• Willingness to work on shift schedule that is rotated on monthly basis

Interested candidates may apply through the application system or send it Shortlisted candidates will be notified.

Morgan McKinley Pte Ltd

Ho Ji Keat, Joey

EA Licence No: 11C5502

EA Registration No. R1983255