Data Center Operation Engineer

Stationed full-time on-site at Bangkok Data Center, working permanent 24/7 rotating shifts covering day, night, weekends and all Thai public holidays. Overtime arrangement shall be accepted based on operational demands.

• Complete racking and stacking of GPU, CPU, storage and network equipment; implement power, Ethernet and InfiniBand cabling per unified standard operating procedures.
• Conduct hardware diagnostic testing, coordinate hardware RMA processes with vendors, replace defective hardware components following industry standards and complete hard drive destruction procedures as required.
• Complete daily maintenance for compute clusters and high-speed networks; record cluster and network abnormal issues, verify BIOS, firmware and OS image configurations and resolve simple faults of InfiniBand, RoCE and Ethernet.
• Monitor infrastructure via internal operation tools, conduct first-level incident triage, escalate issues to supervisors within required response time per incident severity and handle common incidents following official runbooks.
• Conduct daily inspections on power, busway, cooling, humidity, CDU, rack and network equipment; update hardware asset and spare parts inventory regularly to ensure complete and clear equipment labeling and documentation.
• Prepare daily operation reports, incident reports and inventory update records; fully comply with on-site physical security and access control management rules.
• Adhere to unified site communication specifications and only use designated official communication channels for daily operation coordination.

Basic Qualifications：

• Have practical experience in server hardware maintenance or data center on-site operation, able to fully implement standard operation procedures.
• Possess basic understanding of server, storage and network cabling, capable of independent troubleshooting of common simple hardware faults.
• Basic familiarity with switches, optical transceivers and other general network equipment is preferred.
• Accept rotating day and night shifts, weekend and holiday on-duty work, cooperate with overtime schedules;
• Strictly follow standard operating procedures and incident escalation rules, complete all operation work in compliance with site regulations.
• Mechanical Engineering, Computer Engineering or other related technical majors; 1–2 years relevant data center or IT hardware operation experience.
• Candidates with working experience in GPU or AI server data center will be prioritized.

Compensation & Standard Benefits：

• Statutory Social Security：Compulsory Thai Social Security Fund (SSF) and Workmen’s Compensation Fund (WCF) contributions in accordance with local labor regulations.
• Supplementary Benefits：Long-term stable international data center project with sustainable work arrangements.
• Complete standardized operation system with mature SOP and incident handling workflows, friendly for entry-level practitioners.
• Clear career promotion path: Junior Operation Engineer → Mid-level Engineer → Shift Lead → Senior Engineer.