Data Center Operations Senior Analyst | Dayshift and Midshift, Weekend Shift

What Data Center Ops Senior Analyst contributes to Cardinal Health

Data Center Ops Senior Analyst is responsible for deeply understanding the business in multiple functional areas and across Business Units, as well as understanding the application landscape and capabilities. They maintain relationships with the business and leverage requirements engineering practices and methods to enable improved business processes to drive business success. They align business strategies and capability needs into business and technical requirements to ensure IT systems enable the desired value.

Key Responsibilities

• Knows and executes best practices for business analysis processes and functions (from an industry and strategic standpoint), including requirements elicitation methods. Knows emerging trends.
• Defines requirements in accordance with SDP/SDLC, management and project/product scope. Ensures problem statements and objectives are clearly defined. Ensures requirements are aligned to project scope, objectives and strategies.
• Leads elicitation sessions using variety of requirements gathering methods such as interviews, documentation analysis, surveys, site visits, business models with executives, managers, developers and subject matter experts.
• Facilitates the team through the analysis of, and makes recommendations towards, complex business decisions.
• Mediates across different IT teams utilizing knowledge of IT and roles and responsibilities within the organization.
• Focuses on process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment.
• Demonstrates excellent listening, communication, and facilitation skills.

Qualifications

• Bachelor’s degree in related field or equivalent work experience
• 2+ years’ experience in related field preferred
• Proficiency in Microsoft Office products preferred

What is expected of you and others at this level

• Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possible solutions to a variety of technical problems and takes actions to resolve
• Apply judgment within defined parameters
• Receives general guidance may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy