Data Center Operations Technician

DataCenter Engineer || 6 Months Contract Opportunity (High possibility of Conversion to Permanent) || $350-420/Day Plus Super

Role: Data Center Operations Technician

Location: Melbourne, VIC

Role Purpose

A hands-on, trainable data centre operations role supporting live server and network infrastructure. The technician follows documented clients procedures to install and maintain equipment, diagnose routine hardware and connectivity faults, replace components, manage inventory and document completed work in ticketing systems.

Core Responsibilities

• Support racks, servers, hardware components, network devices and cabling under clear SOPs and directed workflows.
• Perform routine rack installations, server break/fix, hardware replacement and basic fault diagnosis with training and support.
• Troubleshoot network links and escalate work that falls outside documented processes or SLAs.
• Use ticketing systems to document work, evidence outcomes and maintain accurate operational records.
• Receive, track, decommission and liquidate equipment; support HDD/SSD sanitisation and destruction processes.
• Follow physical safety, information security and site access requirements at all times.
• Use technical documentation to complete routine work independently while collaborating with DCO, Engineering,Logistics and Security teams.
• Travel between Melbourne data centre sites as operationally required.

Selection Criteria

Essential

• Familiarity with IT hardware, networking or technical support through study, work or hands-on learning.
• Genuine interest in data centre operations, cloud infrastructure and hands-on troubleshooting.
• Ability to follow documented procedures accurately and escalate appropriately.
• Clear communication, teamwork, reliability and a safety-first approach.
• Availability for 24/7 rotating shifts and travel between sites.
• Valid driver licence.

Helpful, not mandatory

• CompTIA A+, Network+ or equivalent study/certification.
• Customer-facing, operational, field, trade, technical support or physical technical experience.
• Exposure to Linux, ticketing tools, server components, networking or data centre environments.
• Self-taught, bootcamp, apprenticeship, military or transferable technical backgrounds are welcome.

What you need to do now: If you're interested in this role send your updated CV at [email protected]

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply!