Data Center Operator (7*24)

Key Responsibilities

• Proficient in standardized operations, able to coordinate resources to resolve complex issues.

• Skilled in server maintenance: independently analyze and locate faulty components, replace common server parts, and perform firmware refresh or upgrades.

• Familiar with Linux systems, common commands, and server BIOS/BMC configuration.

• Knowledgeable in network equipment, configurations, and operations; capable of troubleshooting and restoring common network issues.

• Able to independently complete relatively complex assigned tasks.

• Strong communication, coordination, and management skills, with practical problem-solving ability.

• Adheres to a “customer first” service philosophy, with strong risk identification and judgment for stable on-site management and execution.

• Detail-oriented, upholding high standards, strictly following processes, and meeting on-site work requirements and regulations.

• Proficient in Microsoft Office; capable of data collection, consolidation, analysis, and reporting.

• Experienced in full-cycle asset management: identification, inventory risk assessment, demand forecasting, procurement, warehousing, allocation, and disposal across data center assets.

• Knowledgeable in warehouse management standards, ensuring compliance with 5S principles, logical/physical consistency, and efficient access.

• Capable of handling emergencies during operations, prioritizing rapid service recovery and minimizing company losses.

• Holds relevant educational background or professional certifications.

Job Requirements

• Higher Diploma or above in Computer Science, Network Engineering, Telecommunications, or related fields.

• Fresh graduate are welcome. Minimum 1 year of IDC operations experience in a large-scale data center or internet company.

• Core Skill:

  • Networking: Solid understanding of TCP/IP, VLAN, and routing/switching fundamentals; able to perform cabling, testing, and basic switch port configuration.
  • Cabling Management: Proficient in data center cabling standards (e.g., TIA-942, GB-50311); able to perform structured patching, cable management, and labeling.
  • Safety Awareness: Strong sense of responsibility and safety; strictly adheres to physical, electrical, and operational safety protocols.
  • Troubleshooting: Excellent fault diagnosis and resolution skills; able to remain calm under pressure, think logically, and resolve issues quickly.
  • Teamwork & Communication: Effective communication with internal teams, clients, and vendors; strong service orientation.
  • Attention to Detail: Rigorous and meticulous, strictly following SOPs to prevent misoperations.