Data Center Operator

Responsibilities Storage Administration

• Administer and support IBM Storage and NetApp Storage platforms.
• Provision and manage SAN, NAS, and storage allocation requests.
• Configure storage volumes, aggregates, LUNs, snapshots, and replication.
• Monitor storage utilization, health, and performance.
• Perform capacity planning and forecasting.
• Support storage migrations and technology refresh activities.
• Troubleshoot storage performance and connectivity issues.

Backup Recovery

• Administer and support Veeam Backup Replication infrastructure.
• Manage backup jobs, replication jobs, retention policies, and repositories.
• Perform backup monitoring and resolve backup failures.
• Execute restore requests and disaster recovery exercises.
• Support backup environments across:
• VMware vSphere
• Windows Servers
• Linux Servers
• Physical Servers
• Ensure backup compliance and successful recovery validation.

Disaster Recovery Business Continuity

• Perform DR drills and recovery testing.
• Support storage and backup replication between primary and DR sites.
• Maintain DR documentation and recovery procedures.
• Ensure backup and storage environments meet RPO/RTO requirements.

Operations Service Management

• Participate in Incident, Problem, Change, and Capacity Management processes.
• Support 24x7 operational environments and critical incidents.
• Maintain operational documentation, SOPs, and knowledge articles.
• Provide operational reports and capacity dashboards.
• Collaborate with server, virtualization, network, database, and application teams.

Mandatory Technical Skills Storage

• IBM Storage (FlashSystem / Storwize / Spectrum Virtualize preferred)
• NetApp ONTAP Administration
• SAN NAS Technologies
• Fibre Channel
• iSCSI
• NFS / CIFS / SMB
• Storage Replication Technologies
• Storage Performance Analysis

Backup

• Veeam Backup Replication
• Backup Repository Administration
• Backup Policy Retention Management
• Restore Recovery Operations
• Disaster Recovery Management

Infrastructure

• Windows Server Administration
• Linux Administration
• Basic Networking Concepts
• Storage and Backup Security Best Practices

Preferred Skills

• IBM Storage Certifications
• NetApp Certified Data Administrator (NCDA)
• Veeam Certified Engineer (VMCE)
• Experience with Dell Data Domain integration
• Knowledge of Cloud Backup (Azure/AWS)
• PowerShell or Python scripting
• ITIL Foundation Certification