Data Center Solutions Architect – optics/ Cabling Infrastructure

Data Center Solutions Architect – Cabling Infrastructure

Location - Remote with Travel

Position Summary

In this role, you will drive revenue by being a subject matter expert (SME), partnering with sales to close large-scale deals while providing post-sales support—including installation, network optimization, and critical troubleshooting. You will serve as the primary technical advisor to our customers, ensuring that the solutions we recommend & design are feasible, scalable, and delivered with excellence. The Data Center Solutions Architect – Cabling Infrastructure will have a strong understanding of AI reference architectures, common switches, GPU servers and optical transceivers.

Key Responsibilities

1. Pre-Sales Customer Support

• Technical Sales Support: Be a trusted advisor to our data center customers. Assist in educating customers on new fiber technologies and making best practice recommendations for fiber solutions required for traditional and AI data center designs.
• Customer Presentations: As an SME, deliver technical presentations to customers and the industry explaining complex network concepts to both engineering and business audiences.
• Strategic Growth: Collaborate with Sales to identify new opportunities and drive product adoption within the Data Center.
• Cross-Functional Collaboration: Act as the liaison between the field team and internal stakeholders (Product Line Management, Manufacturing, Sales, and HR) to ensure alignment on business goals.

2. Post-Sales Execution & Field Engineering

• Project Oversight: Oversee the post-sales, full lifecycle of network builds, ensuring projects meet quality standards, timelines, and budgets.
• Technical Escalation: Serve as the point person for complex technical issues, outages, and quality remediation at customer sites, providing expert troubleshooting guidance.
• Training & Enablement: Delivery of customer training courses and workshops to ensure proper product usage and adoption.
• Quality Assurance: Conduct product evaluations and field investigations to provide feedback to manufacturing and engineering teams for product improvement.

Qualifications & Skills

Education & Experience

• Data Center Industry Background: 5-8 Years of experience in the data center market, managing global customers and complex cross-functional projects is essential. Strong understanding various customer segments including hyperscalers, Neoclouds, Tier 2 cloud companies & large enterprise.
• Education: Bachelor’s Degree in Engineering (Electrical, Electronics, Mechanical) or a related technical field is preferred.

Technical Competencies

• Fiber Optic Expertise: Strong understanding of fiber optic principles, typical fiber solutions including pre-terminated MTP fiber trunks, patching systems & cable assemblies.
• Hands-On Knowledge: Experience with optical test and splice equipment, with the ability to instruct others on their use.
• Data Center Application & Design: Ability to design scalable cabling network solutions and support large-scale projects for traditional data centers and AI data centers.
• Active Equipment: Strong understanding of AI reference architectures, common switches, GPU servers and optical transceivers.

Professional Skills

• Communication: Exceptional ability to translate complex technical information for varied audiences, from field technicians to executive leadership.
• Sales Acumen: Strong understanding of the sales cycle, contract negotiation, and the ability to combine persuasive skills with engineering depth.
• Problem Solving: Strong analytical skills to resolve critical technical issues and outages under pressure.
• Certifications: BICSI RCDD and NVIDIA certifications are a plus.

Working Conditions

• This role requires a willingness to travel extensively to customer sites, manufacturing facilities, and regional locations.
• Work environments may vary between corporate offices, customer data centers, and outdoor field sites.