Data Center Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

• USA – Boston, MA
• IT
• Full-time

Your skills

• 5+ years of experience as a Data Center Technician, Server Technician, or similar role
• Hands-on experience (or equivalent) in implementing and administrating MS technologies like Windows Server and Active Directory
• Ability to work with limited oversite and direction across a variety of server, storage, and network hardware types
• Experience working with enterprise-level IT infrastructure and knowledge of TCP/IP and networking protocols
• Good monitoring skills, preferable experience (or equivalent) with PRTG
• Strong knowledge of data center hardware and software, including servers, switches, and storage systems
• Candidates must be legally authorized to work in the USA on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.

Your tasks

Hemmersbach is seeking a highly skilled and experienced Data Centre Technician to join our team. As a Data Center Technician, you will provide technical support to our clients at their location, working with data centers, servers, and enterprise-level IT infrastructure.

Responsibilities:

• Provide technical support onsite to our clients at their location, with a focus on data centers, servers, and enterprise-level IT infrastructure
• Diagnose, troubleshoot, and resolve hardware and software issues for data centers, servers, and other peripherals
• Install, configure, and maintain data center hardware, including servers, switches, and storage systems
• Participate in project rollouts and deployments, working with data centers and other enterprise-level IT infrastructure
• Maintain accurate records of repairs, inventory, and equipment
• Communicate effectively with clients, team members, and management
• Ability to lift up to 50 lbs and travel as needed based on customer demand

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

• Health/ Medical insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Vision Insurance