Data Center Technician

Overview

Join our dynamic team as a Data Technician, where you will play a vital role in supporting the installation, maintenance, and troubleshooting of complex telecommunication and data networking systems. This energetic position offers the opportunity to work on cutting-edge projects involving fiber optics, network wiring, and electronic equipment, ensuring seamless connectivity for diverse clients. As a Data Technician, your technical proficiency and customer service skills will drive success in fast-paced environments, from data centers to field service locations. We are committed to fostering growth and innovation, providing a rewarding environment for motivated professionals eager to make an impact.

Responsibilities

• Install, configure, and troubleshoot network systems including Ethernet, LAN, and telecommunication equipment such as Cisco routers and Juniper devices.
• Perform fiber splicing and cable management using hand tools and power tools to ensure optimal network performance.
• Conduct routine inspections and diagnostics utilizing tools like ohmmeters and diagnostic software to identify issues with electrical systems or hardware.
• Support field service operations by setting up network wiring, low voltage cabling (Cat5, Cat6), and electrical systems in various environments.
• Test radio frequency (RF) signals and perform VoIP system configurations to ensure reliable communication channels.
• Read schematics and technical diagrams accurately to guide installation or repair procedures aligned with NEC standards.
• Repair or replace telephony equipment such as Avaya systems or other telecommunications hardware while maintaining high customer service standards.

Skills

• Extensive knowledge of CCTV surveillance systems, fiber splicing techniques, and network installation procedures.
• Strong understanding of computer networking concepts including Ethernet, LAN/WAN configurations, and TCP/IP protocols.
• Hands-on experience with Cisco routers, Juniper equipment, VoIP systems, and telecommunication infrastructure.
• Proficiency in using diagnostic tools such as ohmmeters, power meters, and testing devices for RF testing and electrical troubleshooting.
• Ability to interpret schematics, wiring diagrams, and technical manuals accurately for effective system setup or repairs.
• Skilled in the use of hand tools (wire strippers, crimpers) and power tools for cabling and equipment installation tasks.
• Electrical experience with AC/DC systems, NEC compliance standards, low voltage wiring (Cat5/Cat6), and electrical safety protocols.
• Experience working in data centers or similar environments with a focus on IT infrastructure maintenance.
• Service technician background with strong customer service skills to communicate effectively with clients during installations or repairs.
• Knowledge of telephony systems such as Avaya or similar platforms along with general computer hardware troubleshooting skills.

This role is ideal for proactive individuals passionate about technology who thrive in hands-on environments requiring technical expertise combined with excellent customer interaction skills. Join us to be part of a forward-thinking team dedicated to delivering reliable connectivity solutions across diverse sectors!

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• On-the-job training
• Opportunities for advancement
• Paid time off
• Professional development assistance

Language:

• English or Mandarin (Required)

Work Location: In person