Data Center Technician

Data Center Technician

Location: Amarillo, TX - Onsite Position

Position Overview

In this position, you will provide hands-on technical support for the repair, build-out, upgrade, decommissioning, and relocation of server, storage, and networking equipment across our Data Centers. Your responsibilities will span troubleshooting and resolving hardware faults, deploying new rack and machine capacity, executing component-level upgrades, decommissioning end-of-life equipment, and relocating racks and machines — all performed against clearly defined processes and quality standards. Additionally, you will work closely and collaboratively with a larger coordinated team.

Rate Range: $26/hr to 28/hr; The rate may be negotiable based on experience, education, geographic location, and other factors. Relocation assistance may be provided for qualified candidates.

Key Responsibilities:

• Diagnose and resolve server, storage, and networking hardware faults by rebooting, reseating, or swapping faulty parts with known-good components.
• Physically inspect and troubleshoot devices reported as unreachable, identifying and reporting any damaged components found.
• Swap faulty rack-level infrastructure components, including batteries and rectifiers, with healthy replacements.
• Repair or replace faulty network devices, line cards, links, and optics.
• Support new rack and machine builds by resolving machine, switch, and link issues needed to pass quality assurance (QA) and complete rack testing.
• Perform memory, storage media, and component upgrades or downgrades (e.g., CPU, GPU, NIC, accelerators) on machines per defined processes.
• Execute rack-level upgrade actions, including battery replacement and cabling work.
• Decommission end-of-life racks and machines, including removing network cabling, disconnecting machines, removing rack management unit (RMU) and top-of-rack (TOR) switch media, and depopulating disks and other media.
• Prepare and execute rack and machine relocations within a cluster, building, or campus, including cabling and depopulating/repopulating trays with media.
• Complete operational support requests submitted via tickets, including workplace organization initiatives (e.g., 5S) and other continuous improvement activities.
• Operate barcode scanners and associated software tools to track and log task completion.
• Transfer tools, parts, equipment, and supplies to and from workstations and other areas.
• Maintain cleanliness and organization of the working environment.
• Follow detailed instructions and perform other tasks as directed.

Minimum Qualifications

• High school diploma.
• In lieu of education, 2 years of relevant experience.
• 3 years of general work experience in some skilled (non-technical) field.
• Speak and write English fluently and idiomatically.
• Proficient in typical computer applications, including email, chat, and ticket/workflow tracking tools.

Strength and Stamina Requirements:

• Must be able to exert muscle force to lift at least 50 lbs (23 kg).
• Handling required, e.g., lifting, pushing/pulling, etc.
• Must be able to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling, and lifting.

Qualifications:

• Manual dexterity: Must be able to perform component-level repairs on servers, storage, and networking equipment.
• Comprehension: Must be able to understand and execute frequent oral and written instructions, follow defined technical workflows, and understand general computer knowledge.
• Attitude: Must possess a positive outlook and collaborate effectively in a team-oriented environment.
• Environment: Must be comfortable working in a physically demanding, fast-paced data center environment.
• Knowledge of computer hardware components (servers, storage, and networking equipment) is preferred.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance