Data Center Technician ( Inzai, Japan )

Role Overview ByteBridge is looking for a hands-on Data Center Technician to support day-to-day technical operations at our client’s data center in Inzai, Chiba.

The role will focus on installation, troubleshooting, cabling, hardware support and remote/smart-hands activities within a mission-critical data center environment.

Key Responsibilities

• Perform rack and stack of servers, network equipment and other IT hardware.
• Install, remove, replace and troubleshoot server and network hardware.
• Perform copper and fibre cabling, patching, cross-connects, cable routing and labelling.
• Support hardware deployment, migration and decommissioning activities.
• Provide remote hands / smart hands support to client and regional engineering teams.
• Troubleshoot hardware, connectivity and cabling issues and escalate where necessary.
• Perform basic equipment checks and assist with fault identification.
• Maintain accurate asset records, equipment inventories and work documentation.
• Update tickets and provide clear reports on completed activities and incidents.
• Coordinate with vendors, engineers, NOC teams and other stakeholders for site activities.
• Support equipment receiving, staging, installation and removal.
• Follow data center access, security, EHS and change-management procedures.
• Maintain good housekeeping and cable management standards within the data hall.
• Support after-hours or scheduled maintenance activities when required.

Requirements

• Diploma, technical qualification or equivalent experience in IT, Networking, Electronics, Engineering or a related field.
• 2+ years of experience in a data center, IT infrastructure, network support or similar technical environment preferred.
• Hands-on experience with server/network hardware installation and troubleshooting.
• Good knowledge of structured cabling, copper and fibre.
• Experience with rack & stack, patch panels, cross-connects and cable labelling.
• Basic understanding of networking concepts and data center infrastructure.
• Comfortable using ticketing systems and maintaining technical documentation.
• Able to work independently and follow detailed procedures in a mission-critical environment.
• Physically able to handle and install IT equipment safely.
• Good communication and problem-solving skills.
• Japanese language proficiency required for coordination with local teams and vendors.
• Ability to communicate in English with regional/global teams is preferred.
• Must have valid authorization to work in Japan.

Preferred

• Previous experience working in a hyperscale, colocation or enterprise data center.
• Experience providing remote hands / smart hands services.
• Familiarity with server hardware such as Dell, HPE, Lenovo or similar.
• Familiarity with DCIM, ticketing or asset-management systems.
• CCNA, CompTIA, CDCP or other relevant technical certification is an advantage.