Data Centre Engineer

The role As a Data Centre Engineer, you'll be at the heart of our Data Centre Services team, providing hands-on support that keeps our customers and infrastructure running smoothly. Acting as a key point of contact for both customers and internal teams, you'll manage a varied workload that includes responding to service requests, supporting colocation visitors, and carrying out essential operational tasks across our data centres.

You'll play a vital role in the deployment, maintenance, and lifecycle management of ANS hardware, ensuring high standards of service delivery and operational excellence. This is a fast-paced, customer-facing position where you'll combine technical expertise with a proactive approach to problem-solving, helping to deliver an exceptional experience for our customers every day.

What will I be doing?

• Responsible for jobs in the task queue, progressing work as far as possible
• Taking care of deliveries and all goods in
• Taking part and adding value to project work
• A duty to escalate and communicate work halting issues if no solution is available.
• A duty to monitor the BMS and implement minor fixes where required
• A duty to escalate major BMS faults
• Meet ticket response SLA’s
• Meet task response SLA’s
• Confident with a large percentage of deployed hardware
• Strong cabling and testing ability
• General Housekeeping duties

What will I bring to the role?

• An interest in data centres, hardware and information technology
• A full driving licence (essential)
• Ability to work a 4 on 4 off shift pattern consisting of days and night onsite.