DATA CENTRE ENGINEER

Our client, well established company, looking for suitable candidates

Job Responsibilities

• Assist in managing ITSM tools and the customer support portal; provide technical support and training to staff. Escalate issues to outsourced vendors and ensure timely resolution.
• Drive the change management process by conducting CAB meetings, reviewing and approving changes, and tracking KPIs for continuous improvement.
• Support incident management by acting as an escalation point, coordinating responses, and providing timely updates to stakeholders. Review and improve process performance.
• Monitor and review the performance of physical security controls, systems, and processes to ensure site security. Manage outsourced security service vendor

Job Requirements

• Diploma or Degree in related Engineering/IT courses Certified practitioner of ITIL, CDCP, CDCS or equivalent. At least 5 years of relevant work experience in working in Data centre environment related to physical security or Data Centre Network layer 1/2 deployment.
• Experience in project manage web portal development and understand IT related deployment.
• Familiar or proven track record in leading certification programs, including ISO/ISMS 27001, BCP related certification.

Interested candidates can apply online