Data Centre Feed Operations Technician

Role : Datacentre Field Operations Technician

Location: New Albany, OH (Onsite)

Job Type: Contract

Job Summary

We are hiring Datacenter Field Operations Technicians to support a leading hyperscale data centre environment in New Albany, Ohio. This is a hands-on onsite role focused on rack & stack, fiber/copper cabling, physical-layer troubleshooting, hardware installation, break/fix support, and preventive maintenance in a 24x7 data centre environment.

Key Responsibilities

• Perform rack installation, cabling, and hardware deployment

• Troubleshoot Layer 1 network and connectivity issues

• Conduct OTDR, fibre testing, loopback, and cable validation

• Replace faulty optics, switches, cables, and hardware components

• Support rack turn-up, decommissioning, and maintenance activities

• Follow ESD, PPE, and safety compliance procedures

• Update tickets and maintenance activities in tracking systems

Required Skills

• Experience with copper & fibre cabling (Cat6A, OM4, OS2, MPO/MTP)

• Hands-on experience with OTDR, VFL, power meters, and cable testers

• Knowledge of rack & stack, cable management, and hardware installation

• Experience troubleshooting physical-layer network issues

• Familiarity with ticketing systems and data centre environments

Experience Required

• 6 years of experience in data centre operations, telecom, or network infrastructure

• Experience in hyperscale or enterprise data centre environments preferred

Preferred Qualifications

• BICSI or OSHA certification preferred

• Experience with liquid cooling systems and DCIM tools is a plus

Shift Details

• 24×7 rotational shifts (Day / Swing / Night)

• Onsite role only — no remote option

• Candidates must be comfortable with shift-based work and on-call support