Data Centre Manager

1. Operations & Availability

• Oversee daily data centre operations to ensure maximum uptime and resilience.

• Manage incident response, root cause analysis (RCA), and post-incident reporting.

• Implement and maintain Business Continuity Planning (BCP) and Disaster Recovery (DR) strategies.

• Monitor capacity (power, cooling, rack space) and plan for scalability.

2. Infrastructure Management

• Supervise critical systems: UPS, generators, HVAC, fire suppression, structured cabling.

• Ensure preventive and corrective maintenance schedules are executed.

• Manage hardware lifecycle (servers, storage, networking equipment.

• Coordinate installations, migrations, and decommissioning.

3. Team Leadership

• Lead and mentor operations engineers and technicians.

• Define shift schedules for 24/7 coverage where applicable.

• Drive training on SOPs, emergency procedures, and safety protocols.

4. Vendor & Stakeholder Management

• Manage contracts and SLAs with vendors (facilities, OEMs, service providers).

• Coordinate with internal IT, security, and network teams.

• Oversee third-party access and ensure compliance with site policies.

5. Compliance & Security

• Ensure compliance with standards such as ISO 27001, ISO 22301, Uptime Institute Tier standards.

• Maintain physical security controls (access systems, CCTV, audits).

• Conduct risk assessments and enforce operational controls.

6. Financial & Capacity Planning

• Manage operational budgets (OPEX/CAPEX).

• Forecast resource utilization and expansion needs.

• Optimize energy usage (PUE improvements, sustainability initiatives).

Job Requirement:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering or related field
• 5–10+ years in data centre operations or infrastructure management.
• Proven experience managing mission-critical environments.
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• Familiarity with Tier III/IV standards and high-availability architecture.
• Strong understanding of Power systems (UPS, generators), Cooling systems (CRAC/CRAH, liquid cooling),
• Networking fundamentals (LAN/WAN, structured cabling), monitoring tools (DCIM, BMS, NMS platforms) and incident management and change management processes
• Strong communication with technical and non-technical stakeholders.
• Crisis management and decision-making under pressure.
• Work in a controlled data centre environment (noise, temperature variations).
• May require on-call availability and response to critical incidents.
• Location: Kulai, Johor (Data Centre)