Data Centre Operations Executive

About the role

The Executive – Data Centre Operations & Facilities is responsible for the day-to-day operations, maintenance, governance, and physical security of the organisation's Data Centre and Disaster Recovery (DR) facilities. The role ensures continuous availability of critical infrastructure, coordinates vendors and maintenance activities, monitors environmental systems, and maintains compliance with regulatory and audit requirements.

Key Responsibilities

·      Data Centre Operations: Daily operational checks, environmental monitoring, housekeeping, documentation, rack and equipment management, infrastructure support.

·      Facilities & Environmental Monitoring: Monitor PAC/HVAC, UPS, generators, fire suppression, water leak detection and environmental systems.

·      Physical Security Management: Manage door access systems, visitor access, CCTV monitoring and physical security compliance.

·      Vendor & Contract Management: Coordinate maintenance vendors, monitor SLAs, supervise preventive and corrective maintenance.

·      Compliance, Audit & Governance: Maintain documentation, inventory, rack layouts, support PCI DSS, RMiT and audit activities.

·      Incident Management: Respond to incidents, coordinate stakeholders, support DR and business continuity exercises.

Requirements

·      Diploma or Bachelor's Degree in IT, Engineering, Facilities Management, Electrical Engineering or related discipline.

·      2–5 years experience in Data Centre Operations, Facilities Management or Infrastructure Operations.

·      Experience managing vendors and mission-critical environments preferred.