Data centre Resident Engineer

🌟 We're Hiring: Data Centre Resident Engineer! 🌟

We are looking for a dedicated and skilled Data Centre Resident Engineer to join our team in Singapore. The ideal candidate will have at least 2 years of experience in data centre operations, maintenance, and troubleshooting. If you thrive in a fast-paced environment and are passionate about ensuring seamless data centre performance, we want to hear from you!

📍 Location: Singapore, Singapore

⏰ Work Mode: Work from Office

💼 Role: Data Centre Resident Engineer

What You'll Do:

Job Description

We are seeking a detail-oriented and analytical Data Centre Resident Engineer to join our team in Singapore. In this role, you will be responsible for the day-to-day operations and maintenance of our data center infrastructure, ensuring optimal performance, reliability, and security of our critical systems. As a resident engineer, you will provide on-site technical support and be the first point of contact for operational issues, working efficiently to resolve incidents and maintain our infrastructure at peak performance.

• Conduct regular physical inspections of IT infrastructure and equipment

• Monitor and report on the operational status of systems, servers, and network devices

• Identify and escalate hardware issues or anomalies to the appropriate technical teams

• Document findings and maintain accurate health check records

• Provide secure escort services for authorised personnel, vendors, and contractors within restricted data centre areas

• Verify access credentials and ensure compliance with security protocols

• Maintain visitor logs and ensure all escorted activities adhere to facility security policies

• Safely handle and relocate IT equipment, servers, and hardware within the data centre

• Coordinate with technical teams to ensure proper handling procedures

• Update asset inventory and configuration records following equipment moves

• Ensure compliance with safety standards and minimise operational disruption

• Perform tape backup operations, including loading, unloading, and storage of backup media

• Follow established backup schedules and procedures

• Verify backup completion and report any failures or issues

• Maintain secure storage and proper labelling of backup tapes

• Coordinate with off-site storage vendors as required

• Respond to urgent on-site support requests from remote technical teams

• Assist with KMS (Key Management System) access requests

• Support GDC  security seal requests and verification

• Manage rack access permissions and maintain the RE Rack Access List

• Perform other operational tasks as assigned to support data centre operations

Qualifications

• Proven experience in data center operations or IT infrastructure management

• Strong knowledge of server hardware, networking equipment, and data center architecture

• Proficiency with monitoring and alerting systems commonly used in data center environments

• Solid understanding of physical infrastructure components including cooling, power distribution, and backup systems

• Experience with incident response and troubleshooting methodologies

• Excellent organizational and documentation skills

• Strong analytical and problem-solving abilities

• Effective communication skills and ability to work collaboratively with technical teams

• Preferred: ITIL certification or equivalent industry certification

• Preferred: Experience with data center management tools and software

• Preferred: Knowledge of industry standards such as ISO 27001 or Uptime Institute best practices

• Preferred: Experience with virtualization platforms and cloud infrastructure

Keen to advance your career? 🚀 Apply now and become an essential part of our growing team!