Data Centre Support Engineer

ONNEC are seeking a dedicated IMAC Data Centre Support Engineer to provide onsite support for a prestigious financial client based onsite in Cody Technology Park.

This role will be responsible for supporting day-to-day operational activities, assisting with infrastructure changes, and ensuring a high standard of service delivery within a critical data centre environment. Due to customer operational requirements, flexibility is essential as planned change activities may take place during evenings and occasionally weekends.

This is an excellent opportunity for a technically minded professional who enjoys working in a structured, customer-facing environment and has experience supporting IT infrastructure, cabling, hardware deployments, and data centre operations.

What you’ll be doing as our IMAC****Data Centre Support Engineer:

• Provide onsite support within a customer data centre environment.
• Carry out hardware installations, removals, upgrades and relocations.
• Support structured cabling and patching activities.
• Assist with planned infrastructure and change management activities.
• Perform rack and stack activities and equipment audits.
• Ensure all work is completed in accordance with customer processes and documentation standards.
• Maintain accurate records, asset information and service reports.
• Liaise directly with customer stakeholders and ONNEC management teams.
• Support occasional out-of-hours and weekend change activities.

Working Pattern

• Standard working hours are Monday to Friday, 09:00 to 18:00.
• Flexibility is required to support customer change activities that may commence at 20:00 or 21:00.
• Working hours may be adjusted to accommodate planned out-of-hours activities.
• Weekend work may be required on an ad-hoc basis and is paid in accordance with overtime arrangements.

What we’re looking for in our IMAC Data Centre Support Engineer:

• Experience within a Data Centre, IT Infrastructure or Smart Hands environment.
• Good understanding of server, network and hardware deployments.
• Experience with structured cabling and patching activities.
• Strong customer service and communication skills.
• Ability to work independently and manage priorities effectively.
• Good understanding of health & safety procedures within technical environments.
• Full right to work in the UK.

Benefits

• Competitive salary
• Overtime opportunities
• Pension scheme
• Employee Assistance Programme
• Career development opportunities with a global technology organisation

If you feel you have the required skills and experience, click apply now to be considered as our IMAC Data Centre Support Engineer– we’d love to hear from you!