Data Centre Team Leader

Data Centre Team Leader

Location: North Acton, Ealing, London

Salary: £42,000 – £45,000

Job Type: Permanent

Sector: Data Centres / IT Infrastructure

TGS International Group is currently recruiting for an experienced Data Centre Team Leader to join a leading technology and infrastructure organisation supporting a major client Data Centre environment in North Acton.

This is a hands-on leadership position responsible for coordinating a team of Data Centre Operations Engineers while also supporting the delivery of Moves, Adds & Changes (MAC), Business as Usual (BAU), hardware deployment, structured cabling and break/fix activities.

The successful candidate will have strong Data Centre experience, ideally within a banking IT environment, alongside proven team leadership and structured cabling expertise.

The Role

As a Data Centre Team Leader, you will:

• Lead and coordinate a team of 4+ Data Centre Operations Engineers working on a 24/7 shift rotation.
• Coordinate day-to-day Data Centre operations and engineering activities.
• Deliver and oversee Moves, Adds & Changes (MAC) and BAU works.
• Build equipment racks and carry out copper and fibre patching.
• Install SFP modules and server/network hardware.
• Complete connectivity testing following hardware installations.
• Own and manage change records for installations and server moves.
• Support server relocations within and between Data Centres.
• Carry out hardware swaps, decommissions and equipment disposals.
• Respond to break/fix incidents and assist with hardware troubleshooting.
• Perform daily Data Centre health checks and walkthroughs.
• Monitor and report issues relating to PDUs, HVAC, RPPs and server alerts .
• Maintain accurate asset, cabling and inventory records.
• Manage IT asset records and tickets through ServiceNow .
• Coordinate third-party access, Smart Hands requests, deliveries and collections.
• Work closely with the Data Centre Manager and Service Delivery teams to improve operational processes.
• Mentor and train new starters and support training sign-offs.
• Lead and supervise shift activities and special projects where required.

What We're Looking For

• Previous experience working within a banking IT environment.
• Strong experience working within a Data Centre MAC / hardware deployment environment.
• Extensive structured cabling experience, including installation, fault finding and testing using Fluke equipment.
• Strong knowledge of structured cabling standards and cable types, including FTP, UTP and optical fibre.
• Previous experience leading or supervising Data Centre teams.
• Experience managing third parties and third-party services.
• Strong understanding of asset management and ticketing systems.
• Experience with ServiceNow would be highly advantageous.
• Strong understanding of change management and service delivery processes.
• Experience mentoring and training engineers.
• Ability to manage incidents, escalations and project delivery in a large-scale environment.
• Strong organisational, prioritisation and multitasking skills.
• Excellent Microsoft Office skills.
• Proactive, detail-oriented and able to work independently and as part of a team.
• Strong communication and stakeholder management skills.

Qualifications & Desirable Experience

The following would be advantageous:

• CompTIA Server+
• CompTIA Network+
• BICSI Technician Training
• Certified Data Centre Technician Professional (CDCTP)
• CCNA Data Centre
• CDCMP
• ITIL Foundation / Expert

Why This Opportunity?

This is an excellent opportunity for an experienced Data Centre Engineer or Team Leader to take on greater responsibility within a large-scale, highly structured Data Centre environment.

You'll have the opportunity to combine hands-on technical work with team leadership , supporting critical infrastructure, hardware deployment, structured cabling, incident management and service delivery.

If you're an experienced Data Centre professional with leadership experience and are looking for your next opportunity, apply now or contact TGS International Group for a confidential discussion.