Data Centre Technician – 24/7 Shift

About us

EZSVS is a global provider of end-to-end data centre lifecycle services, supporting customers across the internet, OEM/ODM server manufacturing, data centre, financial, government and enterprise sectors. Founded in 2005, EZSVS has grown into an international organisation with operations and service coverage across Asia-Pacific, Europe, the Americas, the Middle East and Africa. Our capabilities span data centre infrastructure, supply chain and project implementation, IT operations and maintenance, and cloud and intelligent computing services.

About the Role

We're looking for a L1 Data Centre Operations Engineers to join our 24/7 shift team at our data centre site. You'll be the hands and eyes on the floor — responding to tickets within SLA, carrying out remote hands work on servers and network equipment, running site rounds, and keeping accurate records of everything that happens on your shift.

This is a hands-on, on-site role suited to someone already working in a data centre, server or network field support environment who wants to build real depth in critical infrastructure. You'll report directly to the Technical Project Manager.

Key Responsibilities

• Starting each shift on time with pre-shift checks, open-ticket review and a written handover — the site is never left unattended
• Taking tickets from all channels, confirming priority, impact and authorisation, then responding within SLA and keeping status current
• Server remote hands: rack and unrack, LED and log checks, power actions, BMC and console access, assisting with replaceable parts, and escorting vendors
• L1 network tasks: port and link checks, console access, inspecting and replacing fibre, copper and AOC, verifying labels and capturing photos and serial numbers
• Data centre rounds at least every 12 hours — racks, temperature and humidity, power, liquid-cooling alarms, cabling and access control
• Structured cabling and labelling: small-scale copper, fibre, AOC/DOC and power cable installation, dressing, testing and label validation
• Supporting asset receiving, scanning, racking, spare parts issue, stocktakes and RMA, including verifying approvals before any asset leaves site
• Maintaining incident timelines, photos, serial numbers and action records — no production configuration or high-risk work without approval

About You

We're looking for someone practical, reliable and safety-minded, who works accurately from documented procedures and communicates clearly under pressure.

You will ideally have:

• 2+ years in data centre, server or network field support (strong candidates with less experience may be assessed practically)
• Working knowledge of servers, switches, rack power, BMC, console, optics and cabling, with the ability to work safely from an SOP
• Basic Linux and Windows troubleshooting, with accurate capture of logs, screenshots, photos and site conditions
• Ability to meet the physical, PPE, ESD and manual handling requirements of a data centre floor
• Willingness to learn and develop within a growing business
• Availability for nights, weekends and public holidays on a rotating roster
• Excellent communication skills in English, with Mandarin language skills valued for building strong relationships with customers, partners and stakeholders across Australia and Asia

If you're a hands-on, practical and organised engineer who takes ownership of your shift and enjoys solving problems on the floor, we'd love to hear from you.