Data Claims Caseworker Paralegal

Duncan Lewis Solicitors:

Regulated by the Solicitor’s Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & Partners UK independent legal directories as a top-tier law firm in all of our key practice areas – “a diligent and professional team that is prepared to go the extra mile for its clients”. A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos.

Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security.

We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce.

About the Role:

Duncan Lewis Solicitors is seeking a talented and motivated Data Claims Caseworker Paralegal to join its highly regarded Data Claims Department.

The successful candidate will primarily be responsible for the New Client Diary and case set-up/onboarding as well as assistant casework support to the other lawyers in the department. You will be involved with speaking/communicating with new clients and, as part of that role, will be expected to obtain all relevant evidence from them ahead of case opening.

The successful candidate will preferably have prior experience with Data Claims work or at least an interest in data protection, privacy rights as well as unlawful processing/disclosure/retention/misuse of personal data.

Main Responsibilities of the Role:

• Reporting directly to the Departmental Director.
• Communicating/liaising with new and existing clients by taking initial instructions and obtaining evidence in support of their claims.
• Creating files and preparing all necessary documentation for client onboarding.
• Assisting with casework support from other lawyers in the department.
• Managing time recording and file administration effectively.
• Supporting departmental business development and marketing initiatives where required.
• Undertaking any other reasonable duties as directed by Management. .

Key Skills Required:

• Minimum one-year of Caseworker Paralegal experience within a law firm/litigation environment.
• Experience with Data Claims work is preferable.
• Interest in dealing with claims involving the UK GDPR 2018, Data Protection Act 2018, privacy rights and misuse of private information is highly desirable.
• Excellent organisational skills, with the ability to prioritise tasks and manage time effectively.
• Strong analytical and drafting skills.
• Excellent communication and client care skills.
• Ability to work effectively both independently and as part of a team.
• Strong administration and file management skills.
• Experience handling client enquiries, maintaining accurate records and preparing/managing documentation.
• Strong attention to detail and ability to work effectively under pressure.
• Experience using case management systems and Microsoft Office applications.

What We Offer:

• Competitive salary.
• The opportunity to join a nationally recognised claimant litigation practice.
• Exposure to complex and high-profile data claim matters.
• A friendly, collaborative, and supportive working environment.
• Excellent progression and career development opportunities.
• Ongoing training and professional development.
• Support for appropriate legal awards and professional recognition. .

The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role.

Equal Opportunities:

Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce.

We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies.

APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Disclaimer

Duncan Lewis Solicitors is an award-winning, nationally recognised law firm, ranked as a top-tier firm in current edition of The Legal 500 UK. With offices across London and the regions, we offer clear, practical and high-quality advice across a broad range of specialist areas. We act for clients on both a legal aid and private-fee basis, supporting individuals, families and businesses with everything from everyday matters to complex and high-profile litigation. Our continued growth, particularly in private client and complex dispute work, is driven by our reputation for professionalism, integrity and exceptional client care.

We are always keen to hear from committed and capable people, in both legal and non-legal roles. Whether you are an experienced practitioner or looking to begin your career, we welcome applications from individuals who want to contribute to the work we do.

Our recruitment and interview process is designed to understand how you think, how you work and what you can bring to the firm, and to assess your skills, knowledge and experience in a fair and consistent way. To support this, candidates must not use AI-based tools (such as ChatGPT, Gemini or similar) to write or edit any part of their interview responses or written communication during the process. We want to hear your own experience, insight and perspective.

Duncan Lewis is committed to Equal Opportunities and values the diversity of its staff. We work to ensure that our workforce reflects the communities we serve at every level of the organisation. We offer a guaranteed interview to applicants who disclose a disability and meet the essential requirements for the role — please highlight this in your covering letter if it applies.