DATA CONTENT DATA TECHNICIAN LEVEL 2 (49366)

About City Electric Supply

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America.  Our vision is to add 30-35 branches a year, while staying true to our Company values.

Summary

Collects, transforms, and loads data into the Information Management system in order to enrich the company’s domain enterprise information.

At the intermediate level you have successfully demonstrated skills as a Data Enrichment Specialist – Level 1 and have the proven ability to work with minimal supervision.

You adhere to the departmental data governance guidelines and consistently maintain an accuracy and efficiency level above 80 %

Essential Job Functions

• Prepares source data for computer entry by gathering and sorting information and establishing entry priorities.
• Transforms source documents into input formats by reviewing data for deficiencies.
• Resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
• Enters data by keyboard entry or by batch loads from input source.
• Verifies entered data, by reviewing, correcting, deleting, or reentering data; combining data from multiple systems or sources when appropriate while following established departmental procedures
• Maintains accuracy and data integrity by following data governance policies and procedures.
• Contributes to team effort by accomplishing related results as needed.
• Interacts with department on matters affecting data and contributes to discussions regarding improvement or enhancement to job processes.
• Works independently while understanding the necessity for communicating and coordinating work efforts with other employees.
• Ability to develop and maintain positive relationships with coworkers and supervisors, internal and external departments.
• Communicates directly with vendors to gather vendor information, resolve discrepancies, and request corrected or missing data.
• Ability to work full time or overtime, if necessary.

Education/Experience

• High school diploma or equivalent
• Two or more years of experience in a relevant field

Competencies

• Proficient in Excel data analysis using lookup functions, Power Query, and advanced formulas.
• Understanding of Data Governance and Integrity requirements
• Understanding of data cause and effect relationships
• Thorough attention to detail and a commitment to maintaining accurate information.
• Strong written and verbal communication skills, including the ability to communicate issues clearly.
• Demonstratedorganizational and time-management skills with the ability to manage multiple assignments and competing priorities.
• High typing accuracy
• Professionally represent the company while working with internal and external business contacts
• Ability to work with stakeholders – external and internal
• Strong analytical skills with the ability to identify discrepancies, recognize patterns, and troubleshoot data-related issues.
• Effectively manage, prioritize, and track ticket queues to ensure timely resolution of requests, adherence to service level agreements (SLAs), and alignment with business priorities.

Work Environment

This is a hybrid role, 4 days onsite and 1 day remote.

Supervisory Responsibility

This position has no supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  This position requires sitting at a desk for long periods of time.  The employee must be able to

• See details of objects that are less than a few feet away.
• lift and move items up to 10 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.