Citizens Advice
Data Development Manager
Skills
7 days ago
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Important information
Contract type:
Permanent
Location:
Sheffield, UK
Work mode:
Hybrid
Published on:
14 October 2026
What they need
Salary
£35,291
Location
Sheffield
Workplace
Hybrid working
Contract
Permanent
Hours per week
35
How to apply
Interviews will take place on 6 November 2026.
About the role
This is an exciting opportunity to join one of the country’s largest Citizens Advice organisations,
delivering advice and advocacy services to tens of thousands of people every year. We deliver
services by phone, digitally and face to face, in multiple locations and to some of Sheffield’s most
vulnerable communities. We also work to influence local and national policy and are committed to
increasing the opportunities for those who use or need our services to help shape what we deliver.
As Data Development Manager:
- You will play a key role within the organisation by leading the
- Transformation and strategic use of data to drive service excellence, demonstrate impact, and support organisational decision-making.
- You will be responsible for developing and leading a new organisational data strategy, ensuring robust data governance, and advancing data architecture and reporting capability across all services.
- You will oversee the optimisation of case management systems, develop a range of client feedback tools (both qualitative and quantitative) and line manage our Data Analyst.
Proven experience:
- In data strategy implementation and case management system development and administration is essential.
- Ideally you’ll also have a relevant qualification in Data Science, Statistics, Information Management.
- You’ll be able to demonstrate a comprehensive knowledge of data architecture, data governance, GDPR/data protection compliance, and outcome tracking methodologies, combined with strong analytical, technical, and stakeholder management skills.
We offer a supportive culture within a charity setting committed to social justice. Our attractive terms and conditions include: 35 hour working week; Pension scheme; Health Plan with integrated employee assistance programme and access to on-site gym.
Job application packs are available to download at www.citizensadvicesheffield.org.uk or you can contact [email protected].
Please quote the job reference number in the subject heading. All candidates must submit the application form (no CVs accepted) to [email protected] by 9:00am on Monday 26th October 2026.
For an informal discussion about the post, email the address above and we will arrange for someone to contact you. Provisional interview date: Friday 6 November 2026.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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