Data Entry and Customer Relations

Job Overview:
We are seeking a detail-oriented and organized individual to join our team as a data entry clerk and customer service representative. In this position you will be using software and email to enter incoming orders, resolve discrepancies, and respond to customer inquiries.

Duties:

• Enter data from customer purchase orders to provide information to engineering
• Contact customers regarding receiving or processing issues
• Verify and correct any errors in piece count, weights, or heat treat information
• Transcribe information from source documents into the appropriate format
• Ensure data confidentiality and security at all times
• Assist with other clerical tasks as assigned

Qualifications:

• Proficient in Microsoft Excel and other computerized systems
• Strong attention to detail and accuracy
• Excellent organizational skills to manage large volumes of data
• Ability to work independently with minimal supervision
• Strong written and verbal communication skills
• Previous experience in data entry or clerical work is preferred, but not required

Benefits:

• Competitive pay based on experience
• Opportunities for career growth and advancement within the company

We are a growing small business that is excited to offer this opportunity to someone looking to join our team. We are very focused on maintaining a positive company culture based around helping one another and our customers.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• 401(k) matching
• Flexible schedule
• Professional development assistance
• Retirement plan
• Vision insurance

Ability to Relocate:

• Quakertown, PA 18951: Relocate before starting work (Required)

Work Location: In person