Data Entry & Customer Service

Join our Victorian Operations team in Altona. Support customers and operations through phone and email, data entry, con note processing and more. Permanent opportunity with a supportive team, onsite parking and great leadership team.

The Role

We are seeking a Data Entry/Customer Service officer on a permanent basis to join the Victorian team, based in Altona.

• Provide quality on-time support to our Operations teams including our vast customer base!
• Data entry and manual processing of documentation
• Con note creation and adjustment
• Label creation when required
• Customer Service interaction via phone and email

What we need from you:

• At least 2 years' experience in a customer service role within the logistics, freight, or delivery services industries, desired but not essential
• Excellent planning and communication skills
• Ability to organise workload in a busy environment while coordinating multiple timelines and priorities consistently
• Excellent focus and attitude towards customer service
• Strong work ethic and poses a "Can do" attitude

Why you will want to work with us...

• Free onsite parking.
• Internal advancement opportunities for high performers
• Working with like-minded and passionate people in an environment that will support and challenge you
• Supportive and energetic team culture

About us:

Niche Logistics is a successful national transport company with over 30 years of experience, partnering with leading brands in Australia. We pride ourselves on our focus on quality and service and offer excellent career growth opportunities.

If you’re ready to bring your transport and admin skills to the next level, apply now and join a forward-thinking team that values excellence in logistics!