Data Entry & Operations Support Specialist – Entry Level (Recent Graduate)

Position : Data Entry & Operations Support Specialist – Entry Level (Recent Graduate) Location : San Antonio, TX Duration : 12 Months 1st Shift Total Hours/week : 40.00 1st Shift Client : Medical Devices Company Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT Pay Rate: $20.00/hr

Shift: Monday–Friday, 8:00 a.m. to 4:00 p.m.

Monday–Thursday: Onsite Friday: Remote

Job Description

• The manager needs someone that is looking for an entry level position. For sample in College or recent graduate that will commit to three years of service.
• Someone with experience with Government contracts, purchase orders, analyze data, reconciliation, MS Excel (Proficient) independent, problem solver and self starter. Some one with SAP, ERP or Oracle is a plus.
• In this role, the Data Entry & Operations Support Specialist provides critical operational support to the Customer Financial Services team by managing data entry activities, portal administration, invoice processing, credit card transactions, reporting, and customer support functions.
• This role serves as a centralized resource to ensure accurate transaction processing, timely account updates, and efficient workflow management across multiple ERP systems and customer portals.

Primary Duties/Responsibilities

• Proactively review and upload billings to respective customer portals
• Point of Contact for Credit Card Processing
• Provide exceptional customer support, responding to account queries in a timely and professional manner
• Proactively escalate to internal support partners and Sr Management as appropriate
• Identify, and communicate process improvement opportunities to Manager as appropriate

Qualifications Required:

• Knowledge of Government and commercial collections
• Excellent communication skills (written and oral)
• Superior customer service skills
• Good Administrative skills
• Strong attention to detail and goal oriented
• Ability to prioritize and manage multiple responsibilities
• Strong Microsoft Excel skills
• Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority.

Preferred

• Direct experience with SAP
• Working knowledge of Microsoft Office
• Experience working in a shared service center