Data Entry & Scheduling Assistant

Job Summary:
We're excited to bring aboard a reliable and detail-oriented Data Entry and Administrative Assistant to support the daily operations of a growing service-based business. This role is responsible for processing incoming job requests, keeping records accurate across multiple software systems, and keeping customer accounts and job details current. The right person is highly organized, comfortable picking up new software tools, and able to handle repetitive administrative tasks quickly and accurately.

Key Responsibilities:

• Monitor incoming job requests received through email and property management platforms
• Create and update customer and job records in the company's scheduling software
• Enter detailed job information, including service location, treatment type, and materials used
• Close out completed jobs and add accurate notes for each service visit
• Keep records organized and current across multiple systems and platforms
• Check in daily with the business owner to confirm job status and priorities
• Assist with general administrative tasks as needed
• Help follow up on incoming customer inquiries as the role expands

Mandatory Skills:

• Proven background in data entry and administrative support
• Strong attention to detail and high accuracy when entering information
• Quick to learn and navigate new software platforms
• Trustworthy, precise, and comfortable working on your own
• Strong communication skills
• Comfortable using messaging tools such as WhatsApp for daily updates

Preferred Skills:

• Experience with property management or field service software (e.g., AppFolio, Buildium, or similar platforms)
• Background in the pest control, home services, or field service industry
• Experience with customer outreach or follow-up calls
• Ability to juggle multiple tasks and priorities at once

Why Join Us:
This is an excellent opportunity to join a growing business where your organizational skills will make a direct impact from day one. You'll enjoy flexible working hours built around genuine collaboration with the business owner, plus room to grow into new responsibilities as the role develops.