Data Entry Clerk-Consumer Service

Job Summary
We are seeking a detail-oriented and highly organized Data Entry Clerk specializing in Consumer Service to join our dynamic team. In this role, you will be responsible for accurately inputting, updating, and managing consumer data across various databases and systems. Your technical proficiency and exceptional organizational skills will ensure the integrity and confidentiality of sensitive information while supporting our customer service operations. This position offers an exciting opportunity to contribute to efficient data management processes that directly impact customer satisfaction and operational success.

Responsibilities

• Enter and update consumer information into multiple database systems with precision and speed
• Utilize ERP (Enterprise Resource Planning) systems and other productivity software to manage data efficiently
• Maintain accurate records by performing data collection, filing, and data entry in Excel spreadsheets
• Analyze Excel data to identify discrepancies or patterns that require attention
• Handle confidential information with integrity, ensuring compliance with privacy policies
• Support order entry processes by accurately inputting customer orders into relevant systems
• Assist with transcription tasks, including converting audio or handwritten notes into digital formats
• Collaborate with customer service teams to ensure data accuracy and resolve any discrepancies promptly

Qualifications

• Proven experience with data entry, database systems, and office productivity software such as Microsoft Office (Word, Excel)
• Strong typing skills, including 10 key typing speed for efficient data input
• Proficiency in Excel data analysis and basic math skills for verifying data accuracy
• Familiarity with ERP systems, spreadsheets, and office filing procedures
• Excellent organizational skills with the ability to prioritize tasks effectively
• Demonstrated technical proficiency in using computers, databases, and productivity tools
• Experience handling confidential information responsibly and discreetly
• Strong communication skills to support customer service functions effectively
• Previous office experience or roles involving data collection, filing, or transcription is preferred

Join us to be part of a vibrant team dedicated to delivering exceptional consumer service through precise data management. Your expertise will help streamline operations, enhance customer experiences, and uphold the highest standards of confidentiality and accuracy.

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Parental leave
• Retirement plan
• Tuition reimbursement

Work Location: In person