Data Entry

Join our dynamic team as we seek 2 dedicated individuals to fill the role of Order Processing Specialist, offering unparalleled accuracy and efficiency in meeting customer demands. Operating remotely from any part of Jakarta, this positions promise a fulfilling career opportunity with no geographic constraints.

Key Responsibilities:

Customer Service Team Support:

• Ensure timely achievement of cut-off times.
• Contribute to team performance enhancement.
• Process large volume of customers order accurately and timely
• Foster a collaborative teamwork environment with the sales team.

Sales Team Assistance:

• Aid in the preparation of Sales Quotations.
• Verify item availability promptly.
• Accommodate requests for Sales order modifications.

Professional Customer Handling:

• Handle customer inquiries with professionalism and adhere to proper phone/email etiquette, ensuring customer satisfaction.

Order Management and Follow-up:

• Follow up with customers regarding outstanding orders.
• Issue goods return notes and stock exchange forms as needed.
• Process credit/debit/stock transfer request forms accurately.

Collaboration and Communication:

• Collaborate closely with the purchasing team, conveying specific customer requirements.
• Liaise with logistics, purchasing, and sales teams regarding stock and delivery issues.

Additional Responsibilities:

• Undertake any ad-hoc duties as assigned.