Data Entry Operator

• Registration of patients in the HIS and ensuring accuracy is maintained
• Attending to the patients and guiding them with their enquiries
• Maintaining good telephone and email etiquette
• Coordinating with the supervisors regarding the patient flow management
• Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols
• Ensuring that the waiting time is reduced and assisting in improving the same
• Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification
• Being up to date with the new tie ups and the billing requirements
• Assisting with related data entry tasks in the other departments
• Assisting with any additional task assigned by the HOD as per the operational requirement

Desired Candidate Profile

• Preferably a college graduate in any discipline
• Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system
• Proficient technology application skills; Basic MS Office (Word, Excel, & PowerPoint), MS Outlook & Internet explorer skills
• Exceptional interpersonal skill, maturity, good judgment and professional communication with diverse individuals; superior telephone etiquette
• Patient focused; service oriented; patient & understanding
• Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure
• Ability to work independently with minimal supervision
• Reliable, punctual, dependable, and responsive
• Excellent command of oral and written English
• Arabic language advantageous/desirable but not essential