Data Entry Specialist

Extension is seeking a Data Entry Specialist for an opportunity with our client in Wauwatosa, WI!

About Out Client

• Strong employee first focused culture
• Tenured team that promotes teamwork and a work hard/play hard environment
• Remote flexibilty!

Key Responsibilities

• Conduct employment, education, credential, and professional reference verifications through phone, email, fax, and other communication methods.
• Research and analyze information from internal databases and external sources to validate candidate-provided information.
• Manage assigned report workflows, prioritize tasks, and meet established productivity, quality, and turnaround time expectations.
• Review report notes and previous verification attempts to determine status and appropriate next steps.
• Document research activities, verification results, and follow-up actions accurately and thoroughly.
• Communicate professionally with clients and verification sources to ensure timely, accurate report completion.

Qualifications

• High school diploma and at least one year of related experience or training, or an equivalent combination of education and experience.
• Customer service and data entry experience preferred.
• Working knowledge of Microsoft Office and Outlook.

Skills & Abilities

• Strong attention to detail and accuracy when researching, entering, and reviewing information.

• Excellent verbal and written communication skills, with the ability to interact professionally with clients, applicants, and verification sources.

• Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.

• Ability to work independently while following established procedures and guidelines.

• Commitment to customer service, confidentiality, and data security.

• Ability to work comfortably with computers, keyboards, and telephones throughout the workday.

• Flexibility to work additional hours, including overtime, as business needs require.

• Wisconsin (Required)

Work Location: Remote