Data Entry Team Lead

About the Company

VIP Universal Medical Insurance Group (VUMI®) is an international health insurance organization offering major medical insurance products and specialized VIP medical services to individuals and corporations worldwide. VUMI provides a wide variety of health plans, including access to features such as Second Medical Opinion VIP®, global telemedicine, and at-home doctor visits. With offices across the United States, Canada, the UAE, Latin America, and Europe, VUMI operates as part of a global healthcare management group with over 40 years of industry experience. The company employs more than 590 professionals of diverse nationalities, ensuring comprehensive global expertise and service.

About the Role

The Data Entry Team Lead is responsible for accurately reviewing, validating, and entering claims-related information into company systems. This position plays a critical role in supporting the Claims Department by ensuring data integrity, maintaining quality standards, and processing claim documentation efficiently. The ideal candidate is detail-oriented, organized, and capable of managing high volumes of information while maintaining accuracy and productivity.

Responsibilities

Claims Data Processing

• Review and validate incoming claims documentation for completeness and accuracy.
• Enter claim information into internal systems following established procedures and quality standards.
• Register policyholder and provider information, including banking and payment details when applicable.
• Assign claim numbers and ensure proper classification of documentation.
• Process and update claim records accurately and within established service levels.

Data Quality & Verification

• Verify information received through email, portals, and other communication channels.
• Identify potential duplicate claims and prevent duplicate data entry.
• Review data for accuracy, consistency, and completeness before submission.
• Report discrepancies, missing information, or unusual cases to the Claims Team Lead.

Documentation Management

• Organize, classify, and maintain electronic claim files and supporting documentation.
• Ensure all records are properly stored and accessible in compliance with company procedures.
• Maintain confidentiality of sensitive member and medical information.

Collaboration & Support

• Work closely with Claims Analysts and Team Leads to prioritize workloads and meet departmental objectives.
• Assist with special projects and administrative tasks assigned by management.
• Support continuous improvement initiatives aimed at increasing efficiency and data quality.

Qualifications

• High School Diploma required. Technical, technological, or university studies in Business Administration, Healthcare Administration, Information Systems, or related fields are preferred.
• Minimum 1 year of experience in data entry, administrative support, claims processing, or related operational roles.
• Experience working with healthcare, insurance, or customer service processes is a plus.

Required Skills

• Strong attention to detail and accuracy.
• Excellent data entry and keyboarding skills.
• Ability to manage large volumes of information efficiently.
• Intermediate knowledge of Microsoft Office, especially Excel and Outlook.
• Strong organizational and time management skills.
• Ability to follow established procedures and quality standards.
• Analytical mindset with problem-solving capabilities.
• Effective verbal and written communication skills.
• Ability to work independently and as part of a team.
• Basic English proficiency preferred.
• Commitment to confidentiality and data protection practices.

Preferred Skills

• Experience in health insurance, medical billing, claims processing, or healthcare administration.
• Familiarity with database systems and document management platforms.
• Bilingual English and Spanish proficiency.
• Experience working in a fast-paced, metrics-driven environment.

What We Offer

• Opportunity to grow within a global healthcare organization.
• Collaborative and multicultural work environment.
• Professional development and training opportunities.
• Competitive compensation and benefits package.
• Exposure to international healthcare and insurance operations.

Join VUMI and become part of a team committed to delivering excellence in global healthcare solutions through accuracy, service, and innovation.