Data Exchange Analyst

We are seeking a talented individual to join our Data Exchange team at Marsh . This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working three days in office.

Data Transfer Administrator We will count on you to:

• Manage and maintain the operational readiness of critical data transfer applications and infrastructure.
• Design, build, and enhance data transfer solutions for internal and external clients, ensuring compliance with security requirements.
• Respond to and resolve ServiceNow tickets, including incident triage and issue resolution.
• Participate in client calls to gather requirements, manage change requests, and support service satisfaction.
• Automate transfer rule tasks, integrate applications, and support platforms across on-premises, cloud, and hybrid environments.

What you need to have:

• Bachelor’s degree in IT, Computer Science, or a related discipline.
• 3–5 years of hands-on experience with operational knowledge of data transfer solutions.
• Experience administering the GlobalScape data transfer platform, or a similar managed file transfer platform. We will train if you don’t have Globalscape experience.
• Strong knowledge of SFTP, FTPS, HTTPS, PGP encryption, data transfer ciphers, MACs, and key algorithms.
• Proven ability to review logs and troubleshoot connectivity issues through to resolution.
• Familiarity with Windows Active Directory, SharePoint, SQL Server, AWS, Azure, shell scripting, ServiceNow, Microsoft Windows Clustering, and OKTA two-factor authentication.

What makes you stand out:

• Willingness to learn, possess a positive attitude and able to work in a fast-paced environment
• Self-motivated, highly organized, resourceful and meticulous
• Ability to multi-task and work well under pressure
• Ability to work independently as well as within a team

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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