Data Integrity and Performance Officer

Make Data Matter in Mental Health!

Join our Mental Health and Alcohol and Other Drugs (MHAOD) Service as a Data Integrity and Performance Officer. Use your analytical, reporting and information management expertise to turn data into insights that support service planning, performance improvement, clinical governance and better outcomes. Based in Mount Isa, you’ll enjoy the opportunity to build your career while experiencing the unique lifestyle, landscapes and community of the North West.

About the role

As the Data Integrity and Performance Officer, you'll provide high-level data, performance, audit and information management support across the Mental Health and Alcohol and Other Drugs (MHAOD) Service. Working closely with leadership, clinical and corporate teams, you'll analyse and interpret data, monitor performance, coordinate audits and identify opportunities to strengthen service delivery and data quality. You'll also take responsibility for the administration and data integrity of the Consumer Integrated Mental Health Application (CIMHA), supporting clinicians with documentation, system use and information management requirements.

• Coordinate and analyse data from key information systems to deliver accurate reporting, performance measures and meaningful insights to leadership and relevant committees.
• Lead audit, evaluation and performance activities, identifying trends, risks and opportunities to support continuous improvement across MHAOD services.
• Act as the CIMHA system administrator, providing education, guidance and practical support to staff while monitoring data quality, documentation and user access.

Working with us

• Tax savings through

  salary sacrificing options

  are also available.

In your downtime, we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.

Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.

PLUS, access to the Training, Education and Professional Development Incentive funds.

Requirements

• Whilst not mandatory, a relevant qualification would be well regarded.
• C Class Motor Vehicle Licence.
• All employees of MHAOD may be required to work in other areas of the Service.
• Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
• This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
• A period of probation may apply.

About North West Hospital and Health Service

The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.

The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.

Affectionately known as the ‘oasis of the outback,' Mount Isa represents over 50 nationalities which give the city a unique cosmopolitan flavour. People enjoy living in this modern community, with restaurants, excellent health care, shopping, churches, clubs, service clubs and social activities. You will love the yearly carnival of festivities and celebrations including the Mount Isa Rodeo.

Interested?

Download the Role Description for further information and application / interview preparation.

Contact: Stefanie Matthews on (07) 4744 7103 4744 7103).

Applications close: Tuesday, 06 October 2026.