Data Manager

Empower House provides community health services, youth development programs, and advocacy opportunities that are transformative and empowering for women and girls of color. We envision a world where all women and girls are empowered to transform themselves, their families and their communities.

The ideal candidate for this position can share their passion for grassroots community transformation and connect their professional and volunteer experiences to our mission. The candidate should have a clear understanding of the Promotora Model and be familiar with Restorative and Transformative Justice. Our organizational philosophy is based on understanding the implications and intersections of sexism, racism, and other forms of oppression that prevent full participation for women and girls. Women, people of color, LGBTQ and gender non-binary individuals are strongly encouraged to apply.

Reporting to the Director of Programs, the Data Manager is responsible for overseeing data collection, management, and analysis to support our mission-driven programs. The Data Manager also directly supervises the Data Associate and any Data Interns when those positions are in place, providing guidance, support, and oversight of their day-to-day data-related responsibilities.

Salesforce Administrator:

• Manage Salesforce user accounts, roles and permissions and security settings
• Create and maintain Salesforce Apps, Objects and fields.
• Provide technical support, troubleshooting, and training for end users.
• Ensure all data management practices align with confidentiality, privacy, and security regulations.
• Implement best practices for data protection and access control within Salesforce.
• Identify opportunities for improving data collection, entry, and reporting workflows.
• Collaborate with the team to enhance Salesforce functionality and user experience.
• Stay up to date on best practices for data management and analytics.

Salesforce & Data Management:

• Develop expertise in Salesforce data entry processes for the Community Health, Empower Youth and Radio programs and Development and Fund Raising.
• Ensure data integrity by conducting routine quality checks and resolving discrepancies within Empower House CRM and external partner CRM systems.
• Train staff in accurate and efficient data entry once proficient in the process.
• Overseeing Data Intern and Data Associate and troubleshooting assistance to staff.
• Maintain regular communication with the Salesforce contractor to ensure optimal system functionality and updates.
• Support compliance with funder reporting requirements and internal policies.
• JotForm administrator to manage and optimize forms and integrations for intake and data collection.

Data Reporting & Analysis:

• Learn and support reporting processes for contracts, grants and program evaluation.
• Facilitate Salesforce data extraction for reporting and analysis.
• Train staff on data extraction, report generation, and data visualization techniques.
• Develop and maintain dashboards and automated reports to support decision-making.
• Assist in measuring program impact by tracking key performance indicators (KPIs) and trends.
• Work closely with program teams, development and executive director to translate data insights for program recommendations, grant writing purposes and impact management.
• Assist Finance and Director of Programs with direct aid reconciliation.

Communication & Teamwork:

• Uphold Empower House values of Solidarity, Empathy, Collaboration, and Creativity.
• Foster a cooperative and supportive team environment.
• Effectively communicate technical concepts to non-technical staff.

Qualifications:

• Bachelor’s degree or equivalent with relevant experience.
• Strong verbal and written communication skills with keen attention to detail.
• Experience with Salesforce or other CRM systems is highly desirable.
• Proficiency in Microsoft Excel, Google Sheets, form builders like MS Forms or JotForm and data visualization tools (e.g., Power BI, Tableau) is a plus.
• Ability to build and maintain collaborative relationships with diverse community and organizational stakeholders.
• Strong analytical and problem-solving skills, with a proactive approach to troubleshooting data issues.
• Ability to proactively set and achieve goals.

Empower House provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. Empower House will provide reasonable accommodation for qualified individuals with disabilities.

We are seeking a dynamic and detail-oriented Data Manager to lead our data management initiatives and ensure the integrity, accessibility, and security of organizational data assets. In this vital role, you will oversee the development and maintenance of data systems, implement best practices for data governance, and collaborate across teams to support strategic decision-making through robust data analytics. Your expertise will drive the organization’s ability to leverage big data, optimize data workflows, and ensure compliance with regulatory standards. Join us to empower data-driven insights that propel our mission forward with energy and precision!

Duties

• Design, develop, and maintain scalable data models and database systems to support business needs.
• Lead the implementation of ETL (Extract, Transform, Load) processes using tools like Informatica or Talend to facilitate seamless data integration from diverse sources.
• Manage and optimize SQL databases and data warehouses to ensure high performance and reliability.
• Oversee data quality monitoring initiatives, establishing standards for accuracy, completeness, and consistency across datasets.
• Collaborate with cross-functional teams to develop dashboards and reports using Tableau, business intelligence tools, and spreadsheets that deliver actionable insights.
• Drive data governance initiatives by establishing policies for information governance, regulatory compliance management, and master data management practices.
• Lead projects utilizing Agile methodologies to enhance data collection processes, database design, and overall data management strategies.
• Ensure adherence to industry standards for big data handling, including the use of Python for automation and analysis tasks.
• Facilitate training sessions on data analytics tools and best practices in data management for team members.
• Promote a culture of continuous improvement in data analysis skills, fostering innovation in analytics techniques.

Qualifications

• Proven experience managing database systems such as SQL databases or Oracle environments with a strong understanding of database management principles.
• Expertise in ETL tools like Informatica or Talend for efficient data integration workflows.
• Proficiency in programming languages such as Python for scripting and automation purposes.
• Extensive knowledge of business intelligence platforms including Tableau for creating compelling visualizations.
• Strong understanding of big data technologies and concepts related to Hadoop or similar frameworks is a plus.
• Demonstrated ability to design effective data models and manage complex database architectures.
• Experience with regulatory compliance management related to sensitive or regulated datasets.
• Excellent analysis skills with a focus on maintaining high data quality standards through monitoring techniques.
• Effective cross-functional communication skills to translate technical concepts into clear insights for diverse audiences.
• Leadership experience in managing projects or teams focused on data collection, analysis, or governance initiatives is highly desirable.

Join us as a Data Manager to shape the future of our organization’s information landscape! Your expertise will unlock powerful insights that drive innovation while ensuring our data remains secure, compliant, and accessible for all stakeholders.

Pay: $54,105.90 per year

Benefits:

• 403(b)
• Employee assistance program
• Health insurance
• Life insurance
• Paid parental leave
• Paid time off

Work Location: In person