Data Moderator

Role Overview

Moderators are responsible for running daily data collection sessions on video call. You will work under the guidance of a Project Coordinator or Project Manager to prepare each session's setup, manage participants, and oversee recording quality. Moderator initiates, observes, pauses, shares feedback, reviews, and requests a re-record if needed. This role requires professionalism, reliability, strong listening skills, and comfort interacting with participants from diverse backgrounds.

Responsibilities

Host and run remote recording sessions, following defined project protocols.

Set up and manage the recording platform for each session.

Guide participants through onboarding, consent, and session instructions.

Oversee recording quality, including checking that sessions reflect natural bilingual conversation with code switching.

Provide feedback and request re-recording when a take doesn't meet standards.

Track participant progress and session details for reporting.

Handle scheduling issues such as no-shows or last-minute changes.

Review transcripts for correctness and audio match.

Upload and transfer recordings and session data to the central system after each session.

Maintain professionalism, punctuality, and a respectful, welcoming demeanor with all participants.

Qualifications

Native speaker of the target language, fluent in English.

Strong communication and interpersonal skills; friendly, respectful, and patient demeanor.

Reliable and punctual — able to manage a full daily schedule of back-to-back sessions responsibly.

Comfortable with video call platforms and following detailed technical/procedural instructions.

Previous experience in customer service, moderating/facilitating, research studies, or field operations preferred.

Must be authorized to work remotely.

Availability

Duration : 3 months

Flexible scheduling; full-time or part-time depending on business needs.

Must be available for occasional weekend or extended-hour sessions.

Pay: $13.00 - $17.00 per hour

Expected hours: 40.0 per week

Work Location: Remote