Data Operations Assistan

Role Description The Data Operations Assistant is a part-time, remote role focused on supporting the center’s data-related operational activities. This role involves collecting, organizing, and updating case and client data, maintaining accurate records in internal systems, and preparing data reports and dashboards for internal stakeholders. The assistant will help streamline data workflows, monitor data quality, and support operational processes related to mediation, cross-border dispute resolution, advisory, and training services. Daily tasks include coordinating with team members to clarify data requirements, responding to data-related inquiries, and ensuring timely and secure documentation of cases. The role may also include assisting with basic analysis of trends and outcomes to improve service delivery and operational efficiency.

Qualifications

• Candidates should possess skills in Operations and Operations Management to support and refine data workflows and case handling processes.
• Candidates should possess strong Analytical Skills to review, validate, and interpret data for reporting and decision-making.
• Candidates should possess effective Communication and Customer Service skills to interact with internal teams and external stakeholders in a clear, professional manner.
• Proficiency in spreadsheets and basic data management tools; experience with databases or case management systems is an advantage.
• Attention to detail, ability to handle confidential information responsibly, and strong organizational and time-management capabilities.
• Relevant academic background in business, economics, data management, or a related field is preferred; prior experience in operations or data support is beneficial.
• Interest in dispute resolution, mediation, or investment-related work, and ability to work independently in a remote, part-time setting.