Data Operations Specialist

What you’ll do

In this role, you will:

Data Operations & Process Improvements

• Support day-to-day data operations for Corporate Communications, including preparing, validating, and maintaining datasets used for analytics, reporting, and surveys.
• Design, establish, and continuously improve scalable data processes that support long-term operations.
• Identify manual steps, data risks, or inefficiencies and recommend improvements that increase accuracy, repeatability, and efficiency.
• Contribute to the development of workflows, standards, and playbooks that support operational excellence.
• Maintain clear documentation of data sources, business rules, assumptions, and dependencies.

Coding (Data & Website Operations Support)

• Write and maintain code (e.g., HTML, CSS, JavaScript, SQL, Python, or similar languages)
• Leverage Microsoft Fabric to support analytics solutions, including working with Fabric data experiences (such as Lakehouse or Warehouse) and pipelines that feed Power BI reporting.
• Build and maintain Power BI reports and dashboards that support communications insights and operational decision-making.
• Provide select website operations support as needed (Adobe Experience Manager Experience preferred).

AI & Emerging Technologies

• Apply AI-assisted tools and capabilities to enhance data analysis, automation, and reporting workflows.
• Explore practical AI use cases to improve data quality checks, pattern detection, summarization, and operational efficiency.
• Stay current on AI developments within the Microsoft ecosystem (e.g., Power BI, Microsoft Fabric, Copilot) and identify opportunities for responsible application within Corporate Communications.

Who we’re looking for

• 8 years of experience working with data operations, analytics, or reporting in an enterprise environment.

• Strong coding skills (e.g., SQL, Python, or similar) for data transformation and automation.

• Hands-on experience building or supporting Power BI reports and dashboards.

• Working knowledge of HTML and CSS for basic website or digital content support.

• Interest in AI and emerging technologies, with a willingness to explore practical applications in analytics and operations.

• Ability to manage multiple priorities and operate effectively in a collaborative, fast-paced environment.

• Highly organized, detail-oriented, and comfortable working independently and managing priorities with minimal supervision.

• Willing and able to occasionally work outside standard business hours to collaborate with global stakeholders and accommodate multiple time zones.

• Familiarity with Microsoft Fabric and modern analytics architectures is strongly preferred.