Data Operations Specialist

Job Profile

Vista is the world’s leading global business aviation company, providing worldwide business flight services through its network of subsidiaries and a team of over 4,000 experts. A global group headquartered in Dubai, Vista integrates a unique portfolio of companies to offer asset-free services that cover all key aspects of business aviation, including guaranteed and on-demand global flight coverage, subscription and membership solutions, and trading and management services.

This role supports the Senior Manager and other team members in all Salesforce data and UI initiatives.

They are responsible for a continual and proactive approach of ensuring that the structure of our data supports our processes and business rules. They will also provide analytical support in a variety of ways to the business, including visualisation, standardisation and cleansing of our data.

Your Responsibilities

• Build and maintain reports and dashboards in Salesforce, providing all departments with actionable insights enabling them to make better decisions.
• Ensure consistent delivery of all required reporting.
• Continually monitor, standardise and clean data in Salesforce, and across system integrations, to maintain data quality standards.
• Assist with de-duplication processes, utilising tools at hand.
• Identify, recommend and implement continuous data improvements and alternative data collection points, by carrying out root cause analysis.
• Assist with designing and maintaining UI across all objects in Salesforce, ensuring it meets the needs of the user journey and business goals.
• Support data migration and cleansing projects as required, including imports, mass updates and archiving.
• Run recurring data audits, sharing findings with the team.
• Contribute to the maintenance of 3rd party applications.
• Assist in day-to-day user support and queries.

Required Skills, Qualifications, and Experience

• Proven experience in maintaining and improving data quality using tools or systems.
• Experience creating reports and dashboards for stakeholders, preferably on Salesforce.com
• Strong interpersonal and communications skills
• Familiarity with Salesforce Data 360