Data Operations Specialist

Adverteyes is a pioneer in emotion and attention AI. Using the latest computer vision and machine-learning technologies, we measure how people feel while watching video content online. We help brands, publishers, and agencies to move fast and efficiently, to maximize their ROI on ad attentiveness.

As a Tech-Ops team member, you will manage projects from setup to delivery, and work with data, internal tools, and cross-functional teams to meet customer needs. This role involves providing input on product development, technical know-how, overseeing operational data, managing media measurement projects, coordinating with third parties like vendors and client, and contributing to the team’s OKRs.

This is an excellent opportunity for an ambitious, detail-oriented, and tech-savvy professional eager to grow in the intersection of tech, media measurement, and market research. The role is fully remote.

Technical Duties

• Manage technical workstreams proactively and independently, including custom research projects on Adverteyes and third-party platforms, ensuring timely and accurate delivery.
• Lead the scoping, processing, analysis, and delivery of complex projects on the Adverteyes platform, with the ability to own the project through the lifecycle, partnering cross-functionally with Product, Engineers, Data Science, and Sales.
• Work with large datasets in Excel (including macros) to prep deliverables for clients and internal teams, including handling bulk asset downloads, uploads via API, and generating meaningful insights/reports.
• Identify and resolve data quality issues efficiently.
• Act as the first line of support for clients, addressing project-related or technical issues, and internally acting as an instrumental piece of cross-functional alignment to set and meet client expectations.
• Utilize Excel and/or SQL for workflow optimization on a regular basis.
• Able to handle sensitive, detail-oriented GDPR compliance-related requests
• Take ownership of third-party scoping, templating, automation, and tool development to increase efficiency of the Operational team

Team Culture

• Contribute to process improvements and the team’s continuous improvement culture.
• Contribute towards the team overall wellbeing and standards with key-learnings documentation, participation in training and onboarding, and executing with high quality and integrity
• Contribute to a culture of continuous learning and growth by working well with other team members and cross functional collaborators, both fostering team learning and coordination - and encouraging teammate ownership/independence.
• Exercise good judgement and big-picture thinking to provide/drive role-level decision making, collaboration, and accountability.

Skills/Qualifications

• Bachelor's degree in a Technical, Business, or Management, related field - or an equivalent professional/technical experience
• Highly detail-oriented with a strong sense of ownership and accountability for the quality and timely delivery of work.
• Strong problem-solving skills and analytical skills, with the ability to investigate issues, identify root causes, and take appropriate action independently.
• Proactive, organized, adaptable, and comfortable managing multiple projects or priorities in a client-focused environment.
• Strong Microsoft Office skills – particularly Excel – including formulas, pivot tables, data manipulation, and ideally macros.
• Basic knowledge of SQL.
• Comfortable working with sensitive data and handling GDPR-related requests with a high level of accuracy and discretion.
• Strong communication skills and the ability to collaborate effectively with Engineering, Data Science, Sales, clients, and external partners.

Nice to Have

• Experience in operations, data operations, market research, or project coordination, or a related field. We are open to both junior and more experience candidates, depending on their technical and operational background.
• Familiarity with basic statistical concepts and analysis, such as correlation analysis, is a plus.
• Comfortable working with technical and operational tools and platforms. Experience with AWS, JIRA, Claude, Zendesk, or similar tools is an advantage.
• Basic knowledge of Python, R, or Power BI is an advantage, depending on the clients background.

What We Provide

• A pivotal role at a newly formed company on the right side of the AI creative wave
• Collaboration with a world-class data science and engineering team building genuinely novel measurement technology
• Competitive compensation with unlimited holidays and 100% paid sick leave
• Fully remote work environment
• Direct mentorship and growth path as you build toward greater client ownership
• Flexibility and autonomy
• Full onboarding on our platform, methodology, and the landscape we operate in