Data Ops L1 Support Engineer:

Data Ops L1 Support Engineer:

Location:

Islamabad, Pakistan

Job :Overview

ADDO is looking for BI Ops L1 Support Engineers to support a Telco client's BI and data operations environment. Candidates will be responsible for monitoring data platforms, performing routine operational checks, troubleshooting basic issues, and escalating incidents within defined SLAs.

Key Skills & Responsibilities:

• Teradata space monitoring, user administration, and monitoring.

• Informatica workflow and ETL job monitoring (L1).

• SJLM job scheduling and batch monitoring.

• NetBackup / DSA backup monitoring.

• TEradata Viewpoint and database statistics monitoring.

• Basic SQL queries and first-level troubleshooting.

• Incident logging, escalation, shift handovers, and operational reporting.

Requirements:

• Bachelor's degree in Computer Science, IT, or a related field.

• 1–4 years of relevant experience in BI operations, database support, or production monitoring.

• Willingness to work in rotational shifts, if required.