DATA PROCESSING

Job Posting

Job Title: Data Processing Clerk

FLSA: Non-Exempt

Description:

To support the overall organization by accurately and effectively insuring that all customer’s orders are transmitted, checked and verified before picking.

Essential Duties & Responsibilities

• Information Systems Support

• Uploading all customer’s orders

• Reading each customer’s order to ensure accuracy

• Identifying issues on orders

• Editing customer’s orders as needed and making changes in AS400

• Calling customers with questions, concerns, problems, etc.

• Research problems, take appropriate action, follow up with any trends

• Pick, assemble & invoice current day customers.

• Support the sales team with price books, shelf tags, etc

• Handle all customer requests on ordering unit (Cipher unit).

• Keep inventory & repair log of Cipher Units.

• Customer Service

• Adhere to professional and courteous treatment of all customers, both internal and external.

• Follow up to ensure all customer issues will be resolved as quickly and accurately as possible.

• Knowledge Skills & Abilities

• Computer experience required.

• Microsoft Office (word, excel, etc).

• Experience with AS400 preferred.

• Must have problem solving capabilities.

• Must be organized and detail oriented when relaying information.

• 10 Key by Touch.

• Work under tight deadlines.

• Good mathematical aptitude.

• Excellent written skills.

• Excellent verbal communication.

Education

1. High School Degree or Equivalent

**Must be in your current position for at least 6 months