Data Quality Administrator

Data Quality Administrator – FTC (maternity cover)

Location: Mullion & Constantine Group Practice
Contract: Fixed-Term Maternity Cover (13 Months)
Start Date: December 2026
Hours: 30 plus

About the Role

We are seeking an organised, proactive, and detail-oriented Data Quality Administrator to join our practice team on a fixed-term maternity cover contract. The successful candidate will play a key role in supporting data quality, chronic disease management, patient recall systems, rota administration, and clinical coding activities, helping the practice maintain high standards of patient care and regulatory compliance.

This is a fixed-term maternity cover position starting in December 2026 and expected to last approximately 13 months. Although this role is offered on a temporary basis, there may be the opportunity for continued employment within the practice subject to service needs and vacancy availability.

Job role:

To support the delivery of high-quality patient care through the accurate maintenance of clinical records, management of patient recall systems, chronic disease monitoring, clinical rota administration, and data quality improvement activities. The postholder will work closely with clinical and administrative teams to ensure compliance with Quality and Outcomes Framework (QOF) requirements and the effective management of long-term conditions.

Key Responsibilities

Clinical Data Quality and Coding

• Maintain and improve the accuracy and quality of patient records.
• Process coding requirements arising from clinical correspondence and patient reviews.
• Ensure patient records are updated accurately and in a timely manner using SystmOne.

Quality and Outcomes Framework (QOF)

• Support the management and monitoring of QOF indicators.
• Identify patients requiring reviews, investigations, or follow-up interventions.
• Assist with the maintenance of disease registers and ensure clinical data is coded accurately to support QOF achievement.

Long-Term Condition (LTC) Management

• Support the administration and monitoring of long-term condition programmes.
• Complete LTC searches, reporting requirements, and patient identification processes.
• Assist with identifying patients requiring annual reviews, monitoring, and follow-up appointments.

Recall Management

• Manage and maintain patient recall systems.
• Conduct regular recalls
• Sending patient communications requesting blood and urine tests.
• Liaising with GPs regarding coding reviews where required.
• Review and action recall tasks received from clinicians.
• Contact patients to arrange appointments, reviews, investigations, and follow-up care as appropriate.
• Monitor and support additional recall programmes as directed by the practice.

Appointment and Clinic Coordination

• Coordinate and maintain rotas for:
• General Practitioners (GPs)
• GP Registrars
• Nurses
• Healthcare Assistants (HCAs)
• Medical Students
• Ensure associated appointment templates remain accurate and up to date.

Governance Support

• Maintain records relating to Significant Events.
• Assist with data collection and reporting activities as required.
• Support audits and quality improvement initiatives.

System Maintenance

• Running clinical reports
• Support data integrity and practice system maintenance

Person Specification

Essential

• Previous experience in an administrative role within primary care or healthcare.
• Experience of working with SystmOne.
• Understanding of clinical coding and patient record management within a primary care setting.
• Strong organisational and time-management skills.
• Excellent attention to detail.
• Ability to work independently and prioritise workload effectively.
• Good written and verbal communication skills.
• Competent in Microsoft Office applications.

Desirable

• Knowledge of QOF and long-term condition management.
• Experience of patient recall systems and chronic disease monitoring.
• Understanding of NHS primary care processes and reporting requirements.
• Experience of rota management and appointment scheduling.

Person specification

• Reliable and professional.
• Methodical approach to work with a high level of accuracy.
• Able to manage confidential information appropriately.
• Flexible and adaptable within a busy practice environment.
• Committed to supporting high standards of patient care through effective administrative processes.

Benefits

• NHS Pension Scheme
• Supportive and friendly practice environment.
• Opportunity to gain valuable experience in a busy and progressive GP practice.
• 5 weeks holiday plus bank holidays
• Potential opportunity for continued employment within the practice, subject to service needs and vacancy availability.

Key Working Relationships

• GPs and GP Registrars
• Nursing Team
• Healthcare Assistants
• Administrative and Secretarial Teams
• Practice Management Team
• Patients and External Healthcare Providers

If you're looking for a varied and rewarding role within a supportive practice, we'd love to hear from you. This is a great opportunity to join our friendly and dedicated team, where you'll play an important part in helping us deliver excellent care to our patients.

For further information or an informal discussion about the role, please contact Jodie Charlton, Operational Practice Manager on 01326 340666 or via email: [email protected].

Pay: £25,785.00-£27,300.00 per year

Benefits:

• On-site parking

Work Location: In person