Data Science - Business Intelligence & GTM Engineering

Konvo is revolutionizing eCommerce through AI-powered customer interactions that seamlessly blend support and marketing.

We're building intelligent recommendation systems that understand customer preferences, purchase history, and behavioral patterns to deliver personalized product suggestions that drive revenue while enhancing the customer experience.

About the Role

We're seeking a talented Data Scientist to join our team in a dual-focused role that combines business intelligence development with go-to-market engineering responsibilities. This position will drive data-informed decision-making throughout our organization and help optimize our customer acquisition efforts.

Business Intelligence Development

• Design and implement comprehensive data aggregation systems that pull from multiple internal databases
• Create insightful analytics dashboards and reporting tools to track platform usage metrics
• Develop client engagement scoring models to identify at-risk accounts and usage pattern trends
• Generate actionable insights to help account management teams increase product adoption
• Collaborate with product teams to identify opportunities for feature enhancement based on usage data
• Build automated alerting systems for client engagement milestones (both positive and concerning)

Go-To-Market Engineering

• Develop and maintain robust data pipelines for lead acquisition, cleaning, and enrichment

• Design and implement systems to parse and standardize lead data from multiple sources

• Build integration solutions between lead data systems and our CRM platform

• Create lead scoring and prioritization algorithms to optimize sales outreach efforts

• Develop automated workflows for timely lead follow-up based on engagement signals

• Collaborate with marketing and sales teams to refine lead qualification criteria

• 3+ years of experience in data science, analytics engineering, or similar role

• Strong programming skills in Python and SQL

• Experience with data visualization tools (Grafana would be a plus)

• Proven track record of building data pipelines and ETL processes

• Familiarity with CRM systems and lead management processes

• Excellent analytical thinking and problem-solving abilities

• Strong communication skills and ability to translate complex data into actionable insights

• Join a small, innovative team with significant product influence

• Work on challenging problems at the intersection of AI, eCommerce, and customer experience

• Collaborate directly with founders from our Berlin office

• Free lunch on Thursdays

• Competitive compensation package including equity

• Flexible work arrangements