Data Science Manager

BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE
Data Science Manage | MAF LifeStyle | Lifestyle

ROLE SUMMARY
This role is the primary owner of demand forecasting, demand sensing, demand planning, and advanced customer segmentation capabilities – driving measurable commercial impact across a multi-brand, multi-market retail portfolio spanning UAE, KSA, Kuwait, Qatar, and Bahrain.The role partners closely with brand owners, buying and planning teams

ROLE PROFILE

• Own end‑to‑end demand forecasting across SKU, category, and brand levels (short, medium, long term), incorporating seasonality, promotions, sell‑through, and external market factors across GCC markets.
• Lead demand sensing initiatives using real‑time POS, digital, and macro signals to anticipate near‑term demand shifts and enable rapid commercial decisions.
• Partner with Buying & Planning teams to translate forecasts into OTB, replenishment, markdown optimisation, and NPI strategies, presented in clear commercial language.
• Design advanced customer segmentation models (RFM, CLV, behavioural and propensity models) to enable personalised marketing, CRM, and loyalty activation.
• Identify and prioritise high‑impact AI use cases across pricing, assortment, promotions, churn, store clustering, and next‑best‑action with quantified business value.
• Drive adoption of Computer Vision solutions including footfall analytics, shelf compliance, planogram adherence, visual search, and automated product tagging.
• Lead NLP and conversational AI initiatives such as chatbots, sentiment analysis, multilingual (Arabic/English) text analytics, and automated product content generation.
• Build and scale production‑grade ML solutions on Azure/Microsoft Fabric, including automated pipelines, monitoring, drift detection, and executive reporting via Power BI.

REQUIREMENTS

• Bachelor’s degree in STEM (Science, Technology, Engineering, Mathematics).
• Advanced degree in related topics is a strong plus.
• Background or previous experience in retail, fashion, or lifestyle industry is strongly preferred.
• Experience in GCC/MENA markets is an advantage.
• Strong customer segmentation & CLV modeling experience.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.