Data Support Analyst (Executive)

Data Support Analyst (Executive)

Responsibilities:

• First Line support to business users for resolving data accuracy and visualization (BI) issue.
• Provide technical helpdesk support and guide business users on reporting solutions.
• To perform troubleshooting if data integrity issues found.
• Work closely with Data Engineer and Analytics Engineer to drive prompt resolution of issues.
• Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues.

Requirements / Qualifications:

• At least Degree in Computer Science, Information Technology or equivalent.
• Minimum 1 years working experience on system development work/skill related experience.
• Proficient in SQL and experience with relational databases.
• Added advantage if candidate has experience in visualization tools such Data Studio and Holistics.
• Excellent analytical, problem-solving skills and communication skills for business user support.