Database Lead

Role Overview

The Database Lead is the data backbone of the entire event programme — the person who ensures every CXO contact, sponsor account, speaker relationship, and delegate record is clean, current, and instantly reportable. As the programme scales across 8 formats, 4 cities, and a growing CXO membership community, this role is what keeps sales, content, and marketing all working off the same trustworthy source of truth.

Key Responsibilities

• Own CRM architecture, hygiene, and governance across delegate, sponsor, speaker, and CXO community records

• Build and maintain MIS dashboards and pipeline reports for sales, content, and leadership review

• Lead database collation from every event, campaign, and community touchpoint into a single structured system

• De-duplicate, enrich, and segment contact data so outreach (sales, marketing, speaker acquisition) is always targeting the right audience

• Set up and maintain data workflows connecting the CRM with email/marketing tools, event registration platforms, and reporting dashboards

• Deliver regular pipeline, revenue, and funnel reports to the Head of Events and Senior Delegate & Sponsorship Sales

• Partner with the Conference Producer and Sales teams to ensure new contacts (speakers, sponsors, delegates) are logged accurately and promptly

• Support data readiness for the planned CXO membership community platform and future ratings/community tech platform

• Maintain data privacy and compliance standards across all stored contact and engagement data

What We're Looking For

• 5-8 years in CRM management, database administration, MIS/reporting, or sales operations

• Strong hands-on experience with CRM platforms (Salesforce, HubSpot, Zoho, or equivalent) and Excel/Sheets-based reporting

• Meticulous, detail-first working style — this role has zero tolerance for messy or duplicate data

• Ability to translate raw data into clear, decision-ready dashboards for non-technical stakeholders

• Basic understanding of data privacy practices for contact and engagement data

Success Looks Like (KPIs)

• CRM data accuracy and duplication rate

• Timeliness and reliability of MIS/pipeline reports

• Speed of new-contact logging post-event or post-campaign

• Adoption of the CRM/reporting system across sales, content, and marketing teams

Pay: ₹400,000.00 - ₹700,000.00 per year

Work Location: In person